Recent DiscussionsBroadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...Hub 3 red light on The red light on my hub stays red all the time despite switching off and on numerous times in the last month. I still have working wifi, phone and Virgin TV. I have factory reset the hub, checked cab...SolvedAsus ac86u router slower than new virgin hub I’ve just moved and upgraded from 350mb to 500mb however was only getting 250mb speeds. I reported this to VM and have got a new virgin hub 5 from a VM engineer installed today. The hub is curr...Vm cannot find modem 5 . App cannot find modem 5 . Was working fine until modem upgrade last week Fault Ref: F012026195 Please can a VM member of staff on here explain why the ‘fix’ date of this issue keeps changing from today 10th October (engineer on site) to 15th October (engineer is on his way) MULTIPLE TIMES A DA...2.4ghz & 5ghz intelligent pods Hi I have a Hub 5 and am looking to split my signals to 2.4ghz & 5ghz. My question is that I am using intelligent pods and if I split my connections to 2.4 & 5ghz will the intelligent pods still ...Internet connection seems unstable Hello, We have a Hitron CGNV4 router with internal wifi turned off and 2x Unifi Access Points. We are having issues with the connection to phones, PS5 etc just dropping and then struggling to reco...Wireless Router I was recently emailed by a company called NETGEAR who informed me that my wireless router had reached it's end of service. A friend and my daughter assured me that virgin replace routers free of cha...Experiencing minimal packet loss and frequent ping spikes Have been experiencing low packet loss 1%-4% and frequent ping spikes in online games. It's been happening on both WIFI and ethernet. Heres my bqm WIFI POD NEEDED Misbah here, I just got my 1gb Virgin Media Broadband (£35 per month) installed today after a 1 month wait. I use my Playstation 5 everyday and noticed that my playstation is only delivering 60-70mb...
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