Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Van Driver

Hi, how do I complain about the following van driver and his inconsiderate parking.He parks on the grass verge and across paths blocking access for me. I am disabled. When he does get parked he takes up 2 parking spaces preventing others including me...

Broadband issues

  hi I’m just wondering if anyone could help me does that look ok I’ve had a lot off bother in the last 7 months had lots off engineers out more than 10 times they have done everything changed outside cables the lot but a still get these messages a g...

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Craig04 by Joining in
  • 8 replies
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Extremely poor broadband service

Every since Virgin Media 'upgraded' us to the M125 package (previously on the M100 which we had no problems at all with) we have had absolutely horrendous speeds and at times no service at all.Around mid Novemeber 2022 I sent in a complaint regarding...

No WiFi, slow ethernet on only one computer

New account, works perfectly with all of the devices in our home except for my work laptop. When I try to connect to WiFi it just says that it cannot connect to this network. To confirm, all other devices at home work fine, the work laptop also worke...

Reconnecting a paused broadband device?

Hi,Please help I paused my daughters ipad tonight to try and speed up the WiFi for other devices, while she was not using it. I then went to press play against the paused device in the app when she wanted to use it again and now it won't let me recon...

ebassett by Joining in
  • 4 replies
  • 0 kudos

How to get my first Wi-Fi pod?

Hi everyone,I have the Gig1 Fibre internet however one of the rooms the internet seems to really lack esp when playing on PS5 in the same room, how can I get my first free Wi-Fi pod? 

infusion by Joining in
  • 2 replies
  • 0 kudos

Wi-Fi is terrible

Since we Han the new hub5 my Wi-Fi is terribly ranging from 380 mbs by the router to 26 mbs in my bedroom and 1 mbs in the other bedroom.  We have a virgin media extender  in bedroom 1 

Resolved! Mobile loses Internet connection.

It may be a coincidence but an engineer came to fix  my TV (it showed an error code although I could see all the programmes). Engineer said my router/hub needed to be next to tivo Box although it had been  in a spare room for years with no problems. ...

chrissie by On our wavelength
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  • 0 kudos

Compensation Dispute

So after 53days worth of delay, VM finally got round to installing our broadband. However as a one off credit / compensation they are offering £58.30 and blaming construction permit and additional works. If I’ve worked this correctly, under OFCOM reg...

Poor WiFi - pod?

Hi  I have used the home scan app and one of my bedrooms consistently records a poor wifi score. Last 3 scans . Best Download  9, worst 0. Best upload 4, worst upload 0. How do I apply for a Volt wifi pod please? Also , will I see an increase to my i...