Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Order Wi Fi Hub
Can someone please help me order a Wi-Fi hub? Just got Virgin internet and have poor signal in part of house. Can’t see anywhere to order online or on any of the apps…
Poor Service
The last 48hrs has been a terrible one.Wi-fi not in range. Took forever before I could speak to Customer Service. A technician is supposed to be here but never showed up. No phone call No visit. I have lost 2 days pay and about to loose the 3rd one t...
Resolved! Ongoing Connectivity Issues - Urgent Assistance Needed!
Hello Virgin Media Community,I hope everyone's doing well. I'm reaching out with increasing frustration and hope to find a resolution to the persistent issues I've been facing with my Virgin Media internet service.Brief Overview: For the past three w...
Hub 4 Losing Internet Connection Every Night
I have been having this ongoing problem for around a month whereby, the internet connection on my Hub 4 drops every night between 22:00 - 00:00. All Wired and wireless connections are dropped with a slow flashing white light on the Hub. Sometimes pow...
BROADBAND & EMAIL
Hello,17.08 I placed an order for internet, broadband was to be delivered on 21.08 as mail so that I could create an account. So far I have not received any information, live time is some kind of joke. I have no words how this company works
WiFi keeps dropping out
So yet again i had the issue of not beiubng able to connect to the wifi and also the units connectewd to the ports at the back did not work. I managed to login to the router on one wifi device and that was my iPhone 14 pro. Went to advanced wifi and ...
Resolved! New volt customer - can't order WiFi pods
I must have tried about 10 times, there is literally no way to order WiFi pods either through the website or app. Everything ends up in a loop, and if I try to contact through webchat or WhatsApp I can never get to talk to a human...I have Volt and m...
Virgin wifi pod low speed
Hi Community,I am new to virgin media (December) and having issues getting reliable speeds (that I pay for) in every part of the house. I have a 350 mbps connection.I have ordered 3 wifi pods to far to improve the speed and reach but still struggling...
Hub 3 modem only mode
Am trying to force my hub 3.0 into modem-only mode. Every time I do it, the front light just turns red (no internet). If I revert to router mode then it is ok. Reading other posts the light should go purple. I have disconnected all wired connections ...
