POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
HelloI have been having a problem with the hub3 - solid red light, this issue has been reported over the phone many times, agents I spoke had reassured me that the replacement hub would be sent but nothing...no email confirmation or replacements. I h...
I’m new to Wi-Fi pods. I now have three but all of them say their connection is just fair. One is the room above the router, other two are in the room next to the router so can’t really get them much closer. the Wi-Fi connect app suggests “ refreshin...
Hi there,So my contract is up at the end of this month. I called VM on Monday since my Broadband only price is rising from 42 to 62. I am on 500mbpsI called and asked to speak to retentions. They wasn’t very helpful. They said if I re contract on the...
The much publicised Wifi guarantee/wifi max with VM is really a complete joke. Recently renewed my Volt contract with VM which includes the WIFI guarantee. wifi signal in most of house is v good (as you would expect with their far from cheap top leve...
The WiFi pod in the bedroom has started making such a loud whining noise it actually woke me up. I touched it and it's quite hot to the touch.Is this normal?
New to vm installed a month ago but now having to reset router multiple times per day as it keeps buffering and then gives error saying my network is to busy and switch off other devices to reduce bandwidth. Problem is it’s only my tv that is on. You...
Hi all,great forum and appreciate everyones input.i have the 1 gig package with the hub 5.Mostly get great wifi speeds except for my home office upstairs (router is downstairs). In this room I only get around 200mbs, and only 30mbs upload. Elsewhere ...
We just moved house, subscribed to Virgin, got the Hub 3.0, and installed it using the instructions about a week ago. We've noticed that the Hub's light is constantly orange from day one. This definitely isn't an LED issue, as restarting it will cau...
Hello I’m currently on the M350 and i get 200mbps on average to my device connected via ethernet which is 150 mbps less than my package and thats not even the kicker.My ping,load times,packet loss,bufferin has increased lately, nothings changed in my...
I reported a power related issue over a month ago regarding the Dosics 3.1 power level being really low but after testing was told everything is okSince then , it's been progressively been getting worse and the QAM modulation has dropped like a stone...
