Recent DiscussionsPacket loss issues 2Gig This is infuriating, any ideas what’s been causing this random packet loss? im on 2Gig up and down, Hub 5x Hub 5x, 2gig up/down - packet loss / latency / disconnects every 30 mins Hi, seems I am another victim of this disconnect and packet loss issue with 5x hub and 2gig fiber, which occurs every 30mins, which seems to be caused by 'RealSpeed' checking the speed of my connecti...Intermittent dropouts for past 2 months Hi, I've been having horrendous trouble with my broadband connection since easter. I've been monitoring it with PingPlotter pinging www.virginmedia.comand can see the 100% packet loss spiking over ...How to get Hub 5 I am on the top Volt package with Hub 4. How do I get a Hub 5? NE34 outage - now over 3 weeks Is there any information on a true resolution date for this? I've been told 6 times "We have identified the problem and an engineer is on the way. The estimated repair time is now..." 17/06 13:15...WiFi keeps dropping out for new device Hi, wife got a new phone and the WiFi connection kept dropping. Other devices weren't having this issue so she returned the phone. She's bought a new phone, completely different model and make, and i...Moving router within the house. I recently got a VM Hub 5 and it was setup downstairs, I have recently had problems with my PCs wifi and would like to use ethernet, but the PC is upstairs. My hub does not seem to be connected to th...N8 - North London - Full broadband outage 11 days and counting Just received yet another VM text kicking the can down the road another 3 days, to July 4th. But thrilled to hear that "an engineer is on their way"! (for the 10th time). I have zero confidence that ...Internet keeps dropping off for a minute or so Hello! My internet keeps dropping off throughout the day for a minute or so, both wired and wireless. Tried support and got nowhere. The issue only appeared or started occurring after I upgraded my i...SYNC Timing Synchronization failure - Loss of Sync - Virgin tech support please contact me. Hello, I have been having my internet freeze / drop out intermittently for the past several year with this issue and this forum appears to be the only way of getting any technical support. Let me s...
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