POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
How do a go about getting a new rooter ??? power levels all seem fine & in spec the problem is a don’t think Wi-Fi part is working properly very weak signal , have to be practically on top me virgin super hub 3 to get Wi-Fi speeds .. soon a move 10ft...
Hi, I have weak signal problems in other rooms, My hub is in the living room but when i go into the dining room the signal is weaker and connection is lost sometimes, this also happens upstairs, when i check virgin media online for faults it says the...
Hi AllI had my router installed a week ago in my office so that I could connect my PC with network cable. Unfortunately, this has meant that the wifi signal to my living room downstairs is cripplingly slow, 9mbps. I tried a 3rd party extender which m...
Good evening,Please can you send me another WiFi pod under my Volt benefits.I already have one that has fixed my WiFi signal in the kitchen but I need another one for the study where I work. Are you able to order this for me please as the last advis...
So.. after numerous calls to Virgin to request support for a solid red light and intermittent WiFi on my hub I have just been told there is nothing they can do. For the past few months I have had a solid red light on my hub, and the WiFi continually ...
How do I make an appointment to have my broadband cable moved. I need a technician asap but so hard to get hold of someone at Virgin to help. My house is being extended and my router is in the middle of a building site.Any advice on how to speak to s...
HiI have tried resetting via pin hole and on/off switch many times and the red light is still on!
Good Afternoon I have used the Connect App to test my broadband speeds and it informed me i would benefit from a wifi Pod in bedroom 3For bedroom 3 The connect app says download 18Mbps and Upload 12 MbpsHowever i do have problems in bedroom 2 The app...
Hi Does anyone know when the Hub 5 will be more widely available. My hub 4 is not so good on wifi and would prefer not to have pods around the home. I am on 1g package. Regards [MOD EDIT: Subject title changed for clarity]
i ordered a wifi box on 16/9 with the delivery date being 19/9, but cannot track it as i ordered through a guest account and cannot make an account, as every time i try to it asks me for an account number and area reference, which i obviously don’t h...
