Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Top speed of WiFi Pods, would a speed boost help.
We had an email offer of a speed boost to 500Mb for a reduced fee. We are currently on 350Mb and have 2 WiFi pods. The router is in the loft (it's where the computer used to be) so I have 2 WiFi Pods pretty much underneath it on the floor below. Putt...
Hub 3 restarts almost every night
HelloI'm already tired of that issue. Through 2 years everything was good. Last year before xmas period the pings, latency was high and unstable but still without any disconnections of the internet. After 2024 arrived the ping and latency became stab...
Unwanted calls
I'm getting calls from 020884010xx saying they are phoning from virginmedia.com regarding my intrernet, they sound as there in a large room with other people on phones which means I can't hear them is this a scam call or a true virginmedia.com call ...
Bosch easy control -update?
Hello,I am in the process of trying to set up my Bosch easy control smart thermostat and connect to my virgin media wifi router.I can see this is a recurring issue, what with the multiple threads on this forum created already.has there been a resolut...
Speed record and idly curious why
at midnight on 20 January I journeyed to the future (ha ha) and my speedtest nearly broke 2 GBits I gotta know - how did i get this speed score. Nearly two gigabits Statistical anomaly? Dodgy code?https://github.com/ansemjo/speedtest-plotterIn Edinb...
Extremely bad latency issues. Cannot make video calls.
Hi there,I have Virgin 1GB with Hub 4. I have a small 2 bed house and I always have full wifi signal. But sporadically, but consistently, I get dreadful latency when on video calls - crucial to my work as a I WFH.Below shows the latency on a Google M...
Permanent red light on Hub
There's a permanent red light on my virgin hub, do I need a replacement? Tried resetting it, turned it on and off few times but the red light is still on.
Avonline - don't show up
I have been a customer for 2 months, however, Avonline incorrectly installed my cable, so I haven't had internet, after 2 months of waiting for them to come back and install the cable to the are the engineer had originally marked I am still waiting. ...
Installation delay nightmare
Virgin media keeps delaying my installation service, it is so frustrating! It has delayed 2times and now they said need to delay for 2 months more! I need to work from home and can’t work without Boardband! Delaying fit that long is totally unaccepta...
Multiple Internet losses daily, up to 30 x 4 min
I get up to 30 "Internet not available" sessions of around four minutes each time. I have used short and long resets, no change. Reduced the devices, no change. It's almost better to hot-spot my phone than use this now. Had an engineer booked yesterd...
