POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Any help gratefully received as I’m not getting anywhere with this?Volt customer: I ordered a Wi-Fi pod using the VM app and it has helped. I thought I would need at least one more as per my previous setup. The app now directs me to the chat facility...
How do I book an engineer to come and fix my virgin broadband connection because I keep calling and asking for help and I have been ignored for couple of months. Please for help because my daughter is not able to do her homework. Thank you, Max.
Have received pre contract documents via email but no account number. I wish to cancel the contract and I am within the 14 day cooling off period.however i cannot get through via phone as no account number or landline. Livechat is useless and disconn...
All adult sites are being blocked. Still unresolved after 3 weeks. Been waiting on a call from IT support. Initial contacts unable to solve problem. Child safe is turned off. Whats going on ? Is this a new virgin media policy?
Was unable to link Salus thermostat to our new hub 5x and was really dissapointed, looks like other had similar with different brands of thermostat. After many days of searching for a resolution, plugged in a TP link power line adapter and plugged t...
Hello,My Hub 3 has a red light, I have tried resetting the Hub, and done everything else suggested by people on other posts, but nothing works.Is there any other thing that I can do to fix this light?Thanks kn advance.
Broadband not working Erdington
Friday had issue with internet down contacted virgin media customer support to report agent said he will sending in a new hub . Received new hub on Saturday connected everything as per the leaflet that was provided in the box since connecting new hub...
Hello,Hopefully you can help. I (Gary) am trying to assist one of your customers "Dan", in the UK, with his WWE network wresting service. He really enjoys it, and as he has "special needs" it's "his thing"He has been a subscriber to the WWE service p...
Hello,My hub is showing a constant red light, and despite me resetting the router, leaving it unplugged for a while and trying other solutions, the red light returns. The router is warm to the touch but not super hot. The router is in an open space a...
