WI-FI PODS

[rehpotsirhC]

How do I go about ordering wi-if pods? Just upgraded l my broadband and the guy I spoke to said I got 3 included in my upgrade.

Cheers

[jbrennand]

start here

VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
See if anything in here helps….

https://www.virginmedia.com/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - you are - it is clearly stated on the webpage.

[Kain_W]

Hi rehpotsirhC,

Thanks for your post and welcome to the community!

Just from checking our system I can see that you've been in contact with the team since posting.

Has the matter been resolved?

Let us know,

[rehpotsirhC]

Hi 

I’ve contacted someone who said they’ve ordered me one. But not received anything yet.

[John_GS]

Hi @rehpotsirhC 

Thanks for coming back to us.

I'll send you a PM now to assist further.

Best wishes.