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Returning intelligent WiFi pods

ja5onh
On our wavelength

on ‎23-01-2024 13:40

Hi community 

What’s the best way to arrange returning 2 of my 3 intelligent WiFi pods back to Virgin Media and having these 2 returned pods removed from my account. 

I no longer need 3 as everything is working with 1 pod. 

Thanks

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

‎23-01-2024 15:08 - edited ‎23-01-2024 15:09

If you wait here a couple of days a VM Mod should pick this up and arrange with you directly.  Just remember to keep any despatch receipts etc. for proof of posting back.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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jbrennand
Very Insightful Person
Very Insightful Person

‎23-01-2024 15:10 - edited ‎23-01-2024 15:12

It makes no difference on your account .. 1 or 3 Pods will be either Free (Volt & 1GB customers) or £8/mo for other package customers.  So just keep them - just in case 😎


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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