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My WiFI booster is not working

JamesQ64
Joining in

on ‎17-02-2024 18:56

My WiFi booster is not working and very hot 

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3 REPLIES 3

Client62
Legend

on ‎17-02-2024 19:00

Unplug it before it can cause any damage.

Post a photo of it so the VM mod team can see what needs to be replaced.

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Cardiffman282
Super solver

on ‎17-02-2024 20:45

Please report this to Trading Standards https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).
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Ilyas_Y
Forum Team
Forum Team

on ‎18-02-2024 17:51

Hey @JamesQ64 Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm so sorry to hear about the issues with the Wi-Fi pod.
Please unplug this and stop using this for safety reasons.

I will send a private message to further assist with the query.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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