Bypass Child Safe & Virus Safe
Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account.
Changing network settings to use any Public DNS should re-gain full access for the device.
Try computers with Cisco’s OpenDNS using 208.67.222.222 and 208.67.220.220
OpenDNS provide instructions here : https://use.opendns.com/
For Google Public DNS it would be the same method using 8.8.8.8 and 8.8.4.4
For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above.
For Android:
Settings >> Connections >> More connection settings >> Private DNS
Set “Private DNS provider name” to: dns.google (disable when using mobile data)
