I currently have a complaint logged with Virgin Media, but have been unable to track the progress as the My Cases dashboard is not showing on My Virgin Media page.
Hi, For the last 4 months I have attempted several times through Connor located in the Plymouth centre in order that he can give me the correct address and name of contact so that I can pursue a strong case against Virgin Media in the small claims co...
I haven't received my first bill yet and can't seem to find my area reference in order to access/register my account. What would the area reference code be for Mansfield, Nottinghamshire with post code NG18 2AF?
Hi I'm a new customer and I have been trying to create an account with you for well over a week now and everytime I get to the point of choosing a password it just keeps saying that I can't use this password. I have now tried well over 50 passwords a...
Hi,Recently moved home in November. Have received latest bill which was significantly more than expected. On top of the expected moving fee, there seems to be one month which included package changes and a 'volt boost'. Have also now got a new 18 mon...
So I moved a couple of months ago. I received a new account number because the area reference was different.The first bill I received was double the original amount - which I was assured was because of the account being a month plus a month in hand.....
Having had multiple reminders that I should return the equipment having closed the account, the returns packaging still hasn't arrived and I am threatened by text with a charge for non-return.I wasted 45 minutes this morning on a livechat about this ...
