I have renewed my contract with virgin in May I have a co tract clearly stating £33 a konth they have tried to take £53, I have rang and messaged 5 time and been told diffrent amounts, diffrent reasons and noone is understanding that my contract stat...
I'm on the M125 broadband and I have a discount because there's no way I'll be paying "full price" for this service. I am normally charged £51 and have a £25 discount so pay £26 a month. On my latest bill it wants to charge me £43 and the reason give...
I'm unable to login to my Virginmedia account using the same login details that I have used regularly for a good few years up to last month.I get the message that my email or password aren't recognised. When I enter my account number, DOB, etc, it fi...
I closed and Settled my account in 2021, how do I now understand / resolve an 'unapid bill' if I am unable to log into a closed account?
Usual situation. I was on a 'deal' which has now ended. My bill has now just about doubled to over £60 for just Broadband. Nothing else at all, no TV or phone, just Broadband. The speed is also far higher than I need. If I try to click on 'edit my pa...
I am trying to change my memorable word for use when phoning Virgin Media.Having looked at many online posts as to how this can be done I have located my Account Settings and the Account Details but nowhere on this page is "Telephone Security Details...
I have had Netflix added onto my Virgin media bill since October I have been trying since then to get a virgin media to remove it. Virgin media tell me to ring Netflix Netflix tell me I do not have an account with them and they cannot help me and tel...
I’ve cancelled Virgin Media and they sent me an email stating that the Router is worth £40 whilst the Humax Box is worth £0. I want to take out the HDD and use it.Will I be charged if I keep the Humax Box and only return the Router?
My contract expires in Oct 24. But I have been receiving emails encouraging me to agree a new contract. I opened up one to see the price but never agreed or clicked on any link to accept. However, I have received pre-contract documents but they state...
Dear Ayisha and team, I am also facing the same issue, received kit and pre contract details but no account number and area code reference. Due to which i am unable to register. [MOD EDIT: Post split to create own thread]
