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Forum Posts

Resolved! Cannot log into website - password

I have had occasion to try log into myvirginmedia via the website today. It says incorrect password. Have tried my original blueyounder one and secondary VM one. Both say wrong password. Both passwords are remembered in keychain and edge and I haven’...

Resolved! missed payment error appearing on credit file

It has come to my attention now that I am making a credit application that needs approving urgently that Virgin Media entered a late payment onto my credit file. This pertains to a spontaneous credit that Virgin added to my account for no reason in A...

sakers82 by Joining in
  • 356 Views
  • 3 replies
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Virgin Technician Stole from our house

We joined virgin media in October and would advise anyone ever thinking of joining them to avoid. We had issues with the box that was sent to us (apparently it was new - it wasn’t and contained other previous customers details). A technician was sent...

How to contact Virgin if you are deaf

I need to contact Virgin preferably by chat as I am deaf.  Chat doesn’t seem to be available.  I wanted to renew my co tract which runs out this week but think I will end up cancelling because it is so hard to contact anybody.  I don’t have a Smartph...

MMacca by Joining in
  • 225 Views
  • 1 replies
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Resolved!

Hi ,I nave the exact same problem could someone assist me please.Regards,Robcally

ROBCALLY by On our wavelength
  • 216 Views
  • 1 replies
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Unauthorised use

I think some else is using my broadband what should I do, I have already changed the password etc reset the router . ATM I only have 3 connected but showing 4.

vander18 by On our wavelength
  • 630 Views
  • 11 replies
  • 0 kudos