Solved
Switch to ebilling
Hi, can someone sort this for me. The option to switch to ebilling in my account from the marketing and contact preference is set to Email / Text message / Phone call / Post but it doesn't seem to be taking effect on my bill and I'm still getting charged for a paper bill each month
Hi WestOf 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear you are having some difficulties swapping to Ebilling via My VM.
I will send you a PM to confirm a few details and ensure we get this set up for you correctly. You can find it in your Inbox 📩 in the top right corner of the page.
We can then return to this public thread with further updates when possible. Thanks for your patience in the meantime! 🌞
