Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCancel add on trying to cancel an add on in the app or online , with no luck , tick box wont untick Contract problem I signed up to a new contract for a broadband package with Virgin Media last month. They do not seem to have cancelled the previous one, and it looks like I am being billed for 2 contracts at the sam...Leaving Virgin Broadband & TV seems so hard Morning. Hoping for facts here. We want to cancel our Virgin Broadband and TV Contract when it runs out. And go with another Provider. Checking online people say it is hard to do. As we are Oldies ...Manage linked accounts issue. Evening all Mum, dad & I have had blueyonder login credentials being long time customers (dad being the account payer). When virginmedia was created we kept our blueyonder login details and generall...Reference number Hi dose anyone know the reference number for TD86LA Cancellation clarification I'm moving over to a different provider for broadband and no longer going to have a phone or TV service. Initially followed advice on WhatsApp chat to do the OTS service, but now I'm getting conflic...Are Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...Contacting resolutions team Hello, Is there a way of contacting the resolutions team, I have an open complaint but the only contact details they are giving me is a phone number, my landline has been down along with my broadba...Online exclusive offer My contract was running out and as Virgin were unable to provide me with a decent offer I cancelled their services. Shortly after I received an online exclusive offer from Virgin at 10% discount. I a...New contract not set up My new contract hasn't been set up. I accepted it on 21 November and have the confirmation email, but I received my bill yesterday and to my surprise it was still based on my now expired old contract...
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