Keeping email address after house move.

[MrMacT]

Hi folks, can anyone point me to the correct place/person where I can advise Virgin Media that I want to keep my email associated with my new house address and account number. Thanks

[John_GS · Accepted solution]

Hi @MrMacT 

Thanks for posting and welcome back to the community.

The process for this is a M&T, if it's possible to do that for you.

I'll send you a PM now to check everything and discuss further.

[John_GS]

Hi @MrMacT 

Thanks for joining me on PM and allowing me to help you sort this.

Please pop back to the community if you ever need further assistance.

Best wishes.