Swap over date

When is the swap over date coming for B74 Area?

Hi , my mum is having the exact same issue !

Landline Unable To Make Outgoing Calls

Our landline has for 6 weeks been unable to make Outgoing calls. When attempting to make a call there's no dial tone, as soon as you type an outgoing number you hear a Virgin Media recorded message asking to choose an option.Having contacted Virgin M...

No Caller ID on BT8500

All incoming calls come up withheld number since swithching the phone to the hub any ideas

Landline Number Port

Hello,When I joined VM earlier this year, I was told my BT landline number would be automatically ported. As I rarely use the landline it's only just occurred to me why we don't receive any calls on it - the number wasn't ported at all and we have be...

Telephone adapters

Hi, my adapter has not arrived and my phone is not working. After reading several posts I also have an issue that my hub is upstairs in a room i use for my computer and my phone is in the living room downstairs.  How will i plug in unless i move the ...

Existing phones, compatibility with fibre?

How do I find out if my existing phones will be compatible with the VM fibre network? Also, my hub 4 is situated upstairs and the exiting base unit that supports three more 'wireless' phones around the house is now plugged into the usual wall box dow...

For weeks my landlind has been awful

I hardly ever use my landline to make calls as I use my mobil.But quite a few people through on it and every time I'm told something is wrong with line I could not hear them and same a crackle was in background.I didn't know it was due to virgins lin...