I switched to BT as a trial while still paying virgin for broadband and telephone line.Switched back when virign gave a better offer. Virgin got a digit wrong when reinstating my line. I now have the wrong number and that number does not accept incom...
Paid my latest bill for landline, TV and broadband. But my landline isn't working at all and has been taken off my virgin media package. How do I add it back?? And why was it taken off??
My brother has just had fibre installed. He is a vulnerable person and now his falls alarm doesn't work and he can’t phone anyone. How can this happened?What is he supposed to do?vicky
I'm most likely repeating something here or discussing something that's already disscused so apologies in advance.I have received my adapter for this and I'm not looking forward to this change as going by some of the posts here, it's an additional he...
Please can somebody tell me how I book an engineer so that my phone extensions continue to work after the switchover to fibre? I've just tried asking this via Virgin Media WhatsApp chat and they haven't a clue what's happening. [MOD EDIT: Post sp...
I have fitted the new VM Phone adapter but my home phone has no connection. What do I do?
My elderly in laws (totally confused by IT) have been sent said adaptor.Can you confirm what the switch date is for NG4 4DA.They will need help and I need to plan that.
You send me a letter to contact your Customer Service Dept to book an engineer to update my Emergency Back Up line but it’s impossible to contact this dept by phone ?Can you explain the secret of how to do this then please
Can anyone help? I'm currently renovating our living room and have had to cut the landline cable and remove the socket.I've heard you can get an adapter to use my landlines via the superhub 3 but unsure how to get one? Any ideas? Thanks in advance
