Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My email account @virginmedia.com has been unavailable since 1st May. Despite a number of interactions with 'customer service' on Whatsapp and their promises of resolution I still have no access. Message is 'Your Virgin Media Mail' account is unavail...
Firstly this is a new problem, for years I have been receiving emails from the same source that contain highlighted text, bold etc.No this, any clues please?
My wife's ipad no longer lets her access email. It wants a password for her (secondary) account, and she does not know one. She has used the email address for many years, and it still works on her Windows desktop and laptop.The secondary account pa...
When I try to access a secondary account used by my partner I get a pop up asking if I want to translate from Luxombourgish. When this goes, the page shows a " Forbidden " message.My partner needs these emails to get notifications about medical appoi...
Having spent hours on the phone to support, I have got nowhere with my email issue. I have 3 email @blueyonder.co.uk addresses, only one of which works correctly across webmail, iPhone mail and MS Outlook. The 2nd email works OK on iPhone and Outlook...
Getting completely fed up with the amount of spam emails saying my bill is ready to download - at least 10 a day . What has happened to virgin email spam detection - we shouldnt be getting all these they should be stopped at source
Virgin has now decided that emails from my ntlworld.com to the same account is spam. Is there any way of stopping this or do I just have to put up with this ridicules rule.
Currently trying to generate app passwords to enable iPad & iPhone email applications.Summited an email change as requested but verification link has expiredSubmitted the change again but no email verification received to continue the process.Please ...
Hi Just upagraded my Iphone. I use Outlook to access my emails, i cannot load my blueyonder email, it says Unable to log in etc etc. Everthing it correct and works perfectly on my old phone with same settings?Thanks Andrew
