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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Unable to send mail 'Spam detected'

I have been trying to send a mail today but it won't go due to spam being detected. The message contains a couple of e mail address. I have tried removing the part of the address but it still won't go.  

VC10 by Dialled in
  • 6 replies
  • 0 kudos

Resolved! Email client problems

Recently I have had a problem with my email client.2 of my nlt email addresses I had to change passwords a few times.I use an email client on my mobile called myMail. Been happily using it for the last 4 yrs without a problem. Since I’ve had to chang...

linny40 by Superfast
  • 11 replies
  • 0 kudos


Every few seconds emails disappear to the bottom of the screen as I type.  I can get them back but have lost the last few words.  This happens with Chrome, Edge and other browsers.I have restarted everything and cleared history and cache.

KRutter by Joining in
  • 9 replies
  • 0 kudos

ntlworld email hacked

I would be really grateful if someone could help me - my ntlworld email has been hacked and i am getting nowhere with virgin media as we no longer have an account and i have been told by them today that they are unable to change the email as it is a ...

Emails not sending or receiving

My emails have been playing up and every time I try to open an email or send one I get the following message:-The connection to remote server md.tb.ukmail.iss.local was refused or timed out while attempting to connect. Please try again later.Can anyb...

Royal Aeronautical Society on the Spam List?

Is the Royal Aeronautical Society ( on the Spam list? I am trying to correspond with them and they are not receiving my emails and I am not getting non-delivery messages. I tried sending a message earlier this week and received the f...

VC10 by Dialled in
  • 1 replies
  • 0 kudos

Resolved! WHY My blueyonder second email appears as 'SPAM'

Hello, I am a secondary email address. I sent an email to my husband (who is primary blueyonder account) this morning, and it is delivered as 'SPAM'. I was sending him a link to something I wanted him to look at. The reverse also happened - when I re...

Marva by On our wavelength
  • 5 replies
  • 0 kudos

Secondary email password

I don’t seem to be able to change the password for the secondary e-mail addresses. If I go to account settings then manage other my virgin media accounts it lists the email addresses, but the only option available is delete. 

Email Issues

Since last week I have been unable to access my ntlworld account emails. Another ntlworld account i have is fine. I've also had trouble today with passwords on this forum and the virgin site.Basically i cannot access my ntlworld account despite havin...

MitchyK1 by Tuning in
  • 4 replies
  • 1 kudos