Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have lost access to my @virgin.net email address. In common with others, it’s not the email address I have as the login to my Virgin account. Tried resetting my password using the legacy email address in line with advice on forum but it only recogn...
I'm having a regular error message "no server connection" and very poor an intermittent access to my emails, every time I have to keep refreshing the VM page just to try and find emails.My VM internet connection is running solid at 100+mbps so it def...
Last few days, outgoing emails using VM SMTP are being bounced by gmail and various other recipients. Same behavior on MAC and Windows machines using smtp.virginmedia.comEmail log on my Mac shows dialog with smtp.virginmedia.com as entirely normal - ...
I have an ntlworld.com email address that has been hacked and need to close it down. How can I do this?
got 2 emails want to add a 3rd .log in adminwent to menu to add great and not greatsay 9 accounts u can add 3 refused to give me 3rd account . add new entered my hot mail and guess link to v-m but i want a new virgin or n t l world account not to l...
Hi,We have great difficulty sending email to Virginmedia and Blueyonder customers, and get the following bounce message:"Your message did not reach some or all of the intended recipients"Along with an error code of "#4.4.7".Who can I reach out to at ...
I haven’t been able to send or receive emails since 14.49 this afternoonAre there problems with the network? I live in CM12 0HH
Help please! My virginmedia.com email was not updating on my iPhone and iPad yesterday, because of ‘account errors’. It also had stopped updating on the VM website. I changed my password and all my emails disappeared! There are no account errors on m...
I've suddenly started experiencing delays of several hours for my emails to arrive in Outlook from the Virgin mail server. They appear in the web email server but don't arrive in my Outlook for several hours.
I have no emails this morning since around 0400 hours and cannot connect to service status - help please admins. Area 14 postcode BD2. Tried to call 150 - line constant engaged tone.
