I have a virgin Media account for broadband, landline and 1 sim and then another account with Virgin Mobile with 2 sims under family plan. Both account under same name and address.Today the O2 switch over happened for 2 family plans sims (and data do...
Good Afternoon,Has the virgin media connect app been updated recently so that you can no longer order the WiFi pods via it. Before I had volt added to my account I could see the option to order WiFi pods but required signing up to WiFi Max at £8 a m...
Can I order 3 wifi pods as the wifi in parts of my house is very poor with connections falling out constantly?
I’ve had the ultimate Volt bundle for about the last 9 months. In that time I have tried to use the included Netflix subscription a number of times,I was advised through 150 to restart my subscription on the box. Every time I have done that I have be...
Hi,Why every year I have to complain about existing cusmoter offers?I have requested to get a new deal for my fibre broadband, remove MixiTV and landline and you are asking me to pay more than I use to pay with all 3 services included. I have even ag...
I am on the volt package and I pay 02 separately on an existing long term 02 account. Virgins adverts imply that the SIM card should be inclusive of my VM account and it isn't.
Hello - the CATV cover is missing from the triangular virgin cable thing outside of my house & also my neighbours house. Please can we get 23 x replacement covers? Thank you.
HelloWould appreciate if someone could help me make sense of this.I had 250Mbps on Virgin with an eligible O2 contract meaning I got 350Mbps on my broadband.14 days ago got a call out of the blue asking me if I wanted to upgrade and start a new contr...
Hi all,Just recently joined O2 on a SIM only deal and already had VM for 250mb broadband.Recently my VOLT benefits have been 'activated' and I managed to get double data on the O2 SIM. I haven't heard anything from VM about the broadband boost so tri...
I’ve just received a couple of Ring stick up cameras that need a stronger Wi-FI signal so how do I order the pods please? I’m Volt Gig1 account.
