I have both O2 and Virgin as my service providers. The volt is activated on O2, but it's not active on Virgin. When I reached out to Virgin for assistance, they advised me to contact O2. I followed their advice and spoke to O2, who told me to speak t...
I only have hub 3 when I will have the Gig1 Fibre package upgrade from 500 for getting a O2 sim via virgin media website giving me Volt too. Hoping I can just move it to the other side of room myself while getting the new Hub 5 router. Can one of the...
Hi John, I am having the same difficulties cancelling the 02 side sim, any assistance would be helpful
My wife has an O2 SIM and we have M125 Broadband+phone in the house. My wife applied for the boost via her O2 account and received notification 28/9/23 confirming Volt benefits were active. I can see, however, that the speed boost has not yet been ap...
Received the 'We're changing our pricing terms' email recently and wasn't happy so using the option to cancel without paying any early cancelation fees, set out to cancel my contract.I spent over 3 hours on the phone yesterday cancelling my Virgin Me...
So when I took out my contract with VM I was told that part of my bill would be paid to O2 but that amount would be then of the total bill which the remainder would be billed to VM I was also told that I needed this SIM card for a WiFi pod thing that...
Can anyone help??I supposed to get a broadband boost from VM as I have O2sims and broadband together. O2 has applied the VOLT Benefit but nothing from Virgin media.
Hi all Volt was activated on my account on the 10th. My data on my O2 was double on the same day but still waiting for my Virgin Media speeds to be added. Can someone help please. Many Thanks
So I called up to buy a volt bundle 2 weeks ago. The woman who arranged it took my house number and email address incorrectly. I was also told the installation date would be 2/9. On the 2/9 I rang up to confirm the installation was taking place as I ...
My package will come to an end in January. I appear to be still on the volt package I was coned into 18 months ago. After a nightmare with O2 I got rid of the Sim and now just have a basic tv package and broadband. That’s all I need going forward. I’...
