Recent DiscussionsO2 Volt benefits not activating until VM update my address Hello. I cannot get the full Volt beneots (double data on my o2 sims) because the address on my o2 and VM accounts are not exactly the same. For the last month, I've been trying to get o2 or Virgin M...Wifi Pod ordering help Hello We have an internet blackspot in the back room of our house, the exact room we were hoping to use as an office! I've gone through the connect app and had a bit of trouble as it would struggle ...Unable to unlink o2 and virgin media account Hello, does anyone know how to unlink an o2 and virgin media account. I've tried to get this done through o2 support but I keep getting passed through different departments and I'm in an infinite loo...SolvedLinking Virgin / Virgin02 accounts can’t find email I have spent the last three days trying to gain access to my virgin account for online billing and VM Connect to discuss hubs. It keeps returning the message we’ve found your virgin media account an...Volt benefits not applied Hi, My virgin media broadband has been in for a month now and we just paid our first bill. I have registered and received my volt benefits on myO2 however I have not received the broadband increase...02 and email account Went to log in to my 02 account to check my data usage and it's not accepting my email address and password even tho they are correct. Same with my virgin email. Clicked forgot email address, which i...How on earth do i get the Volts upgrade applied Virgin broadband installed 17th June. I was told by the sales rep that as my wife had an O2 account I'd be upgraded automatically from 500M to 1G midnight 17th or 18th as system would see Virgin and ...Volt Double Speed not applied I have been an O2 customer for a few years now. I moved to Virgin 17th June. I linked my accounts, however I am still waiting on my Volt benefits. finding home address VM are using Have a problem with O2 not applying my Volt benefits to my mobile phones. My VM account shows Volt activated but I can't find anywhere in my VM account the home address you are using for me to see if...02 Sim card - Mis-sold Absolutely furious. We moved from Sky to Virgin in January, as we had a Virgin Media sales rep turn up at our doorstep in December, who basically sold us the benefits of moving to the Virgin Media V...
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