Virgin TV 360
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Forum Posts

HDMI cable suggestions

Good Evening,I may be asking a stupid question but I am stuck. My wife decided she wanted our TV on other side of the room and our 360 hub and router are wired on a short coax. I was looking at the possibility of a 20 metre HDMI lead for the 360 hub ...

Clarky78 by Tuning in
  • 268 Views
  • 3 replies
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Resolved! Minibox problem

Before I contact Virgin Support I wonder if anyone can answer thisI have TV360 with 2 miniboxes.Suddenly on one of the miniboxes the control is not working in that I am unable to go to Home, change channels etc. But the control buttons for the TV sti...

mikefox by Dialled in
  • 185 Views
  • 3 replies
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Why do I have to log back into my Netflix account everytime?

Since changing over to 360 from TiVo, I seem to have to enter all my details again to watch Netflix. It’s tedious! My Netflix isn’t through Virgin Media. I had no issues with this when I had TiVo! It seems to do it for a lot of the apps too. Why, Vir...

Mitchm77 by Tuning in
  • 1467 Views
  • 9 replies
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Cancel Engineer Visit

I made an engineer appointment last night after unsuccessfully trying to upgrade my box to 360. Spent the better part of 3 hours resetting hub and the box itself following previous replies on the community site.. However the V6 box miraculously upgra...

360 'upgrade' : inferior picture quality

Just done the 360 upgrade/migration/whatever you want to call itI don't mind the new interface as such, but what I've immediately noticed is inferior picture quality on all live TV channels (HD ones included) and also on BBC iPlayer app (the only app...

psca11 by Joining in
  • 144 Views
  • 0 replies
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new (3rd) tv box install - issues with sky and TNT (at least)

hi recently (2 weeks) had 3rd box installed and install engineers were very good. I am not sure if sky sports and TNT were working when they left because I didn't specifically check but the TV connected to the new box was ok as it was on a channel an...

rajbob by On our wavelength
  • 103 Views
  • 1 replies
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V6 box - upgrade to 360 falls over with error

I'm not sure why I imagined this would ever go simply and smoothly. I ought to have known better. But for some reason I deluded myself that it was worth trying to upgrade to Virgin 360...so the new remote arrived in the post today, and with some trep...

psca11 by Joining in
  • 271 Views
  • 2 replies
  • 0 kudos

Resolved! Advice on getting 3rd 360 box

I’m c12 months into an 18 month contract for  tv, phone & broadband package with two 360 tv boxes (mini boxes ?) one upstairs one downstairs which used the existing cabling so no engineer visit was required:i want a third box in another upstairs bedr...

streaming to 2nd box buffering/network issues

i have 2 360 boxes one living room one in a dorma bedroom, recently i cant watch streamed recording in the dorma room it always buffers and says network issue stop streaming on another device and try againno one is on the other box as its after we al...

Dreading 360 'upgrade' already

I'm kicking myself for going ahead with the 360 upgrade (despite it currently throwing an error when upgrading, so hasn't yet upgraded).I've read several posts on here this evening saying how terrible it is h I obviously haven't seen it myself yet so...

psca11 by Joining in
  • 274 Views
  • 4 replies
  • 0 kudos