We have just got home from holiday and all recordings deleted and either the recordings set for while we were away have also been deleted or didn’t record not impressed as new to Virgin as switched from Sky and never had this problem with them
can someone tell me why this has happened and if there is a way to recover the recordings
We have just got home from holiday and have the same problem, all recordings deleted and either the recordings set for while we were away have also been deleted or didn’t record not impressed as new to Virgin as switched from Sky and never had this problem with them
can someone tell me why this has happened and if there is a way to recover the recordings
Forum TeamHey Deborhaj27, thank you for reaching out and we are so sorry to hear about your recordings being deleted.
Was there a software upgrade when you was away?
Once recordings are deleted there is no other way to get this back sorry.
Did you get any error messages when you popped the box back on?
