I need to order a new 360 TV remote as it is broken. I have been online on my phone, laptop and Ipad to try and order a new one through the link on the Virgin website. Each time, I am met with 'Something Went Wrong'. The options are to call 150 or sp...
Helloi have have spent hours on the what’s app chat bot. I now have error cs1011 and no TV workingnow what do I do?
My TV360 box is faulty; it is stuck on the welcome screen and when selecting the HDMI channel the box is on it shows STB Refsw Design as the identifier. I can't use my TV services at all, the remote doesn't function with the box, like it has lost con...
I was forcibly upgraded to fix a signal issue, which an engineer stated was down to the junction box during his visit.Needless to say the upgrade has not fixed the problem.My issue however is with 360, what a backward step, clunky, fails, complicated...
Just updated our v6 box to 360 and I have to say that so far I am not impressed. Far from it. Although the menus may look fancy and "modern", they're nowhere near as user friendly as the old ones. No button for my shows, and recordings about four alo...
Hi,I can see that several members have had this issue, was there a definitive fix.I’ve been trying since the Email was sent which no joy .I’ve tried the usual, resetting the box while standing on one leg , but still get the error message that we coul...
Can someone tell me when voice search will be activated in apps such as Netflix, Amazon etc.I know you can say "play xyz youtube" and YT loads up with that, but inside youtube its just the standard keyboard.
I have two of the new TV 360 boxes. One has a 1TB Hard drive, the other is slightly smaller and doesn't have a HD. I've had various problems since installing them, mainly that I can't get them to record. Im aware that the bigger box is where the reco...
Hi,New to the community, and I can see this has been raised before.How to I get an additional wall socket installed, cost and timescales.Thanksalex
I am currently using V6, but have been offered V360 through upgrade. Therefore is it better to change or just let sleeping dogs lie
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