Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
  • 0 kudos

Resolved! 360 Picture Freezing & Blackout

Over the past few weeks, I have had a recurring problem with both my 360 boxes (updated V6s). Between thirty minutes and an hour after switching on the picture will freeze and then black out for maybe ten seconds. The picture then returns and everyth...

thrice by Superfast
  • 12 replies
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360 tv wont allow Netflix 4k

 Ever since my ‘upgrade’ to 360 from V6 and moving my Netflix to Virgin account for billing I have been unlabelled to get 4k content.  As you can see my Virgin account confirms my premium package and just today Netflix direct upgraded my package for ...

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Edp22 by On our wavelength
  • 4 replies
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Resolved! Error CS1012

HiI have seen other posts of the Error CS1012. I am a new customer just switched from BT and I think I made a mistake. From what I have read this error has not been solved or cant be fixed? That is weird to me.So can I never use my TV box? I called a...

DaveShep by Tuning in
  • 5 replies
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Got a free 360 box but having issues with only allowing live tv, can’t record etc says I have an issue on my accountany help with it would be much appreciated 

Pluto t

Hi I’m just wondering can you get Pluto tv app on the tv through my box

TiVo box overheating

I am having an issue with my TiVo box restarting with a message saying it is overheating? It just started today has anyone else had a problem with this?

Joshsund by Joining in
  • 11 replies
  • 0 kudos

Mini Box works but no tv or downloads

Hello!I have just signed up to VM after several years with Sky paying silly money. I’ve set up my main hub and broadband fine but with my mini box, I’ve done all the set up, connected by Ethernet, all diagnostics are fine and green, I get the home pa...