Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
LIKE YOU I,M PRETTY ANNOYED THAT 'SO CALLED' CHANGES ACTUALLY REMOVE FEATURES FROM THE OLD BOX.WHEN WILL RADIO BE ABLE TO BE RECORDED?Some features of the new box appear to been excluded e.g the ease which teh old 'MY SHOWS@ button got you to your re...
Hi, since moving about 3 weeks ago & bringing virgin services with us we have noticed we keep losing some series links. Anybody know why this would be. We have seen that a programme is about to record then it disappears. NO recording or future record...
Hi, is anybody else having a problem with the remote keep re-pairing with the TV? It all set up fine initially, but now I keep getting times when everything freezes for a few moments, the white light flashes on the remote and then I get a message say...
I have 2 V6 boxes that I ‘upgraded’ to 360,that’s when it all started to go wrong!a few years ago, we moved into this address and was told my Hub3 might need replaced, to see how it went…it was fine until I upgraded , now I don’t know where or what t...
400mb Internet working fine. Connections all tight. Continually get error message cs2004 telling me to check cables and reboot. Never improves. Exhausted help guides. Any clues?
Hi after getting my tivo box upgraded to a 360 and the enginear linking my 360 remote to my jvc tv so i can use the volume since that has been done i can not turn my tv of with either remote or or use anyother button on my tv remote except the volume...
virgin 360 not displaying correctly & no sound when connected to my AV amplifier.Only clicked on the button on Friday and all the settings have gone to pot.... no HD, no 4K, no sound, and the picture format defaults to 4.3 every time we switch the TV...
The following is a cut and paste from the VM site "1. Switch to 360: Sign in on My Virgin Media. Follow the prompts to upgrade your TV package.2. Get everything you need in the post: To replace all TiVo boxes: a new 360 box and remote for each. Or do...
On my new Virgin360 set up the Sky News channel 602 picture keeps breaking up .It doesn’t happen with any other channel ,just on Sky News . Any advice ?
very poor customer services
