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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

5g in wifi pod

Hi. So I was wondering how to make the wifi pod 5g. I can't seem to also login the page too. 

Ei0622 by Just joined
  • 2 replies
  • 0 kudos

What should i plug into the super hub 5

 So I've got 4 ethernet cable slots in the new superhub 5 i received today. one of them is marked "2.5gps" however unlike what i had on the superhub 3.what should i plug in there? My tivo v6 ethernet cable or the cable into my desktop pc next to it? ...

djr_uk by Up to speed
  • 2 replies
  • 0 kudos

Consistent Packet Loss

New to the forum, but relatively long suffering VM user. We've had poor background packet issues for ages. Day-to-day it's manageable although the kids complain consistently about their gaming being affected and dropping.It's got worse recently, I'm ...

wassapp by Joining in
  • 5 replies
  • 0 kudos

High latency issue when remote other PC

I am using 1G broadband and it is function well to use internet. I try to remote my PC in Hong Kong but the latency make me can’t function well. Are there any other need to provide for identify the problem? 

kko8001 by Joining in
  • 1 replies
  • 0 kudos

Weird realspeed results

Some days, all is fine with our 1gig connection via a new hub4. The next day it's weirdly 1/10th to device over cat6a ethernet !!For example, right now Samknows realspeed shows 1139Mbps to router, 27.7Mbps to device. Hub4 control panel shows pc conne...

Packet Loss

I've been having issues with packet loss for a week or so now. Can somebody take a look into it please? [MOD EDIT: Image links removed as contain personal info (IP address)]

Soulja by On our wavelength
  • 49 replies
  • 0 kudos

Resolved! Unstable broadband in B27 6QP

Once again we are having the same problem with failing uploads. Support is about as useful as a chocolate teapot. "It looks as though there are issues in B27 6QP Our engineers are aware blah blah blah."Get yourself sorted Virgin you now have competit...

Upload speeds down to about 1mb on 1GB package. Hub 4 G43

As above. I've tried all the rest, testing wired or wireless etc. There is nothing on service status.It's quite simple, I need this fixed as I work from home and even uploading a spreadsheet is a painful exercise.I got my letter through last week re ...

rob_147 by Tuning in
  • 7 replies
  • 0 kudos

Resolved! Gig1 slow speeds.

 I was sent the hub 5 and are getting slower speeds. I have had it over a week Fives times they have said try it in 24 hours.well guess what virgin it has been 7 days and no fix. Virgin. You should check you speeds before you sell them to us and lie ...

Sam knows

Sam knows speed resrmt has stopped working on my virgin router and it's in router mode

Bull76 by Tuning in
  • 3 replies
  • 0 kudos