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Forum Posts

2Gig in my area

Hi. I was wondering if 2gig would be coming to my area soon? it's active in a few areas near mine so just wondering if there was a time frame

mickywaz by Tuning in
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  • 8 replies
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Hub5 intermittently drops from 1gb down to 1-5mb

Hi all,My 1gig VM service has been working fine since it was installed and all of a sudden a few days ago I started to get somewhere around 1mb download, upload seems fine, about 4-5 times a day and only a reboot of the router fixes it. My setup idea...

How much does a wifi booster affect my ping

When i play games with the hub 5x my ping sits a 30-20 when i was on BT it was nearing 10-0 ping depending on the game but it was on ethernet for the BT if I was to get a wifi booster and sit it in direct sit on the hub 5x which would be etherneted t...

raptert by Joining in
  • 870 Views
  • 12 replies
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Hub5x + Deco X55 + Volt M350 = 145mbps speed?

Hello,I am using Hub 5x (put it into modem mode) + 3x Deco x55 (Ethernet cable, the first port). I am on Volt M350.I've tested the speed (Macbook Air 2024, next to the router) and the speed is 145 Mbps (https://www.speedtest.net/result/17029769318).C...

petko by Just joined
  • 407 Views
  • 6 replies
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Broadband in Gleadless sheffield

Can someone help me with this?. My net has been down since last Saturday with VM promising it’ll be fixed by a certain time, but it just keeps getting pushed back. I’m having to chuck money buying data and it’s getting super annoying. I don’t get any...

Kaasuti by Joining in
  • 393 Views
  • 5 replies
  • 0 kudos

Resolved! Download Speed Drops To 50mbps

Hi there! I recently upgraded my internet to the "Gig1" package and had it installed a month ago, For the first few weeks everything seemed fine and I was getting around 700-900mbps download speed which was fantastic, Then all of a sudden around the ...

ZanyJay by Tuning in
  • 2639 Views
  • 12 replies
  • 0 kudos

Why is my download speed at 34mbps

My min download speed is meant to be over 500mbps yet for the past few days it's been around 34 mbps I've got the hub 5 and volt 1gb, so why so low? 

Replacement hub, slow speeds

Hi. I've recently had an issue with red light on my Hub 3 (https://community.virginmedia.com/t5/Networking-and-WiFi/Red-light-on-Hub-3/m-p/5589402#M599039) which has been solved by an engineer visit this afternoon who's changed the hub for another Hu...

Screenshot 2024-11-15 160438.png
danbish by On our wavelength
  • 838 Views
  • 5 replies
  • 0 kudos

Broadband keeps dropping the connection

I've asked the forum before but didn't get a response , my 512mb broadband keeps dropping tue connection not only with WiFi but with my hard wired pc alsoim monitoring my connection VM say there are no issues on the app but the BQM shows differently ...

Difference between Ookla and Samknows/realspeed speed tests

I recently upgraded to an M500 package from M250 and using Ookla speed tests have seen no improvement.After a couple of days I called VM tech support and they suggested using samknows/realspeed to check and it did indeed show download speeds in exces...

kgee1950 by Joining in
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  • 9 replies
  • 0 kudos