Recent DiscussionsHello, Just a quick question about 1Gb Speeds Hello there, my Darlins I have a conundrum that has been bothering me for months now. When ever I do a speed test on SamKnows, I always get roughly the same result (see below) Now, before ya'al...Help, Painfully slow wired speeds and wifi Just started over the last few days. Have tried rebooting the hub twice, but nothing seems to work. Checked the Virgin website for issues in the area, but all I get is "We can’t connect to the broa...Slow download speed, high ping, latency spikes Hello, I have recently switch to Virgin from other provider hoping to get more quality broadband in my house. My current package is M125 Fibre Broadband, I've done some reasearch prior getting contr...Volt Speed boost Hello all, I have just joined and my partner at the same address has 02. Both of us have called and we are being told we only get double data. Is it true that we don't get a speed boost for free. I c...2GIG SamKnows dropouts happening again I upgraded 6 months ago from 1gig to 2gig connection with a Hub5x and placed a call a couple of months in due to my work vpn dropping out almost hourly at the sametime. Looking at my Firewall logs I...Poor Broadband Speed and Disconnects My broadband speed has dropped significantly and has endless disconnections. I've reset the router and it's just the same. Cabled I can barely get 200mb on a 1gig connection. I've tried to report thi...Ongoing Issues with 1Gbps Connection – Seeking Resolution Since the beginning of 2025, I’ve noticed that my broadband speeds have consistently fallen below the minimum recommended threshold for a 1Gbps connection. The first occurrence was on January 10th, ...Wifi pods The VM connect app does not let me connect to my new wifi hub 5, so that i can scan the rooms and unlock access to the wifi pods. In some rooms the wifi connection is worse than before and on the 1gi...Virgins 250mb speed package retirement Does anybody know when VM retired the 250mb package, before when they retired speed packages we were moved up to the one taking its place which would have been the 350 as I was looking at what they a...Area 30 Outage I'm not sure of the extent of the "area" that is currently suffering this issue, but since sometime in the mid afternoon yesterday, I have had no broadband, voice or interactive TV services. Apparen...
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