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Resolved! Slow downloads - since recent down time

After a bit of advice please before contacting VM, I'm more familiar with business networking and fibre and not dabbled into VM cable until had enough of the best we could get with VDSL.VM 1gig service.  Has never been solid 1000 but has been pretty ...

MacBook Air M3 Wi-Fi 6E Speed

Just got my new MacBook Air M3 a couple of days ago.  Whilst it was a muted release from Apple, one of the upgrades was Wi-Fi 6E and boy, when paired with Virgins 1GB home connection does it shine.   

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gcarter by Superfast
  • 403 Views
  • 3 replies
  • 2 kudos

Can VM recruit someone who can carry out simple tasks?

I am getting so sick and tired of VM CS either straight up lying or do half a job!First of all I'm supposed to get 1gb speed but I'm not despite connected via ethernet so the CS tried helping me out and couldn't resolve the issue so he said he will s...

Mesh WiFi recommendations

We currently have a VM Hub 5 and a couple of VM's wifi mesh units (the hexagonal things that plug into a mains socket). We've been unable to connect some Wifi devices which only use 2.4Ghz Wifi to the network.To get over this and allow easier future ...

refer by Joining in
  • 262 Views
  • 3 replies
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New hub 5, upload 100Mb, download 40Mb

Today I installed a hub 5.  Getting 100Mb on the upload,  40Mb ish on the download.  Cable connection.  Going online to do their fault find just re-sets  the box and means I have to wait twenty minutes again and again.  Is there a way to speak to som...

Kawadadi by On our wavelength
  • 465 Views
  • 13 replies
  • 0 kudos

Pings are 2-3 times worse after extra TV box installed.

An engineer has just hooked up a new TV box and it's made the pings on my internet connection substantially worse with a spread that is 2-3 times longer.The includes images shows my pings before and after the installation, along with after resetting ...

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Am I a Happy Virgin Customer? Feel I need to have a bit of a moan.

I have been a Virgin Media customer since they took over Blueyonder a life time ago.In every home for over 20 years, as an avid gaming family, we have taken their fastest Internet and land line every time.Have I had great service? The answer, well no...

WASPUK by Joining in
  • 900 Views
  • 7 replies
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Pods wired vs tplink wifi 6 extender in ap mode

Which would be better and faster. I am. Looking for the beet connection possible I do have both these devices on hand but which would you use as a consumer or a technical person.The extender in ap mode is tplink ax1500 with wifi 6. At the moment all ...

onder by Joining in
  • 183 Views
  • 2 replies
  • 0 kudos

Consistent Packet Loss... Still...

Back in 2023 I was experiencing packet loss and slow speed and posted about it.     Unfortunately, two engineer visits later and it's still not fixed. I've switched the router into modem mode and am using a Draytek router - still no luck.  SpeedsSpee...

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420baby by Tuning in
  • 279 Views
  • 5 replies
  • 0 kudos