Speed
We like it fast
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Download Speed is just under 300Mbps for a 1GB Connection

Hi, I Started with the 100Mb services several years back and have upgraded over the years and when i upgraded to 500Mbps I believe I was getting around 300Mbps but I have since upgraded to 500 and then to 1GB but my download has stayed at 300Mbps sti...

dejavus by Tuning in
  • 459 Views
  • 3 replies
  • 0 kudos

Service Blackouts

Recently moved into a new property in April which had Virgin installed in by the previous owner. Decided to continue with the same provider. First few weeks, no issues, steady internet, no blackouts, etc. Then we started getting blackouts of service ...

Bigadd80 by Joining in
  • 234 Views
  • 2 replies
  • 0 kudos

Wifi pod issue

I just received a wifi pod today replacing my old netgear extender and now i get max speeds in the spots my wifi was bad. The issue is that the speed increase is great but now i have ping issues when gaming and get spikes whereas the old netgear had ...

sedda by Joining in
  • 221 Views
  • 2 replies
  • 0 kudos

Speed problems with router

i have broadband only 1 gig residential. The virgin speed test app tells me the speed coming in is over 1 gig.  My two TV's with fire sticks are hard wired but the speed test on the firesticks is only showing 90mbs and between 25 and 70 mbs.  The cab...

My download speed is only slow on pc

My download speed on every other device is fine and gets up to 500mbps and my pc only get up to 90mbps and I’m using Ethernet.problem is sometimes it works fine the other times I’m only getting 90mbps but more than 80% of the time it’s not working as...

Jake8 by Tuning in
  • 445 Views
  • 9 replies
  • 0 kudos

Resolved! Upgrade from M250 to M350 - New Hub 3 required?

As per the title - I have an offer from VM to upgrade my internet package from M250 to M350 for just an extra £4 a month (my average download speeds (wired) are between 260mbs - 280mbs).I currently have a Hub 3 - will I need a new Hub ?

Resolved! Bad experience with cable installation

 I moved house recently and over 2 weeks approximately 4-5 Virgin installers visited and left without carrying out any work. They all said that due to the large distances involved (about 100m) I needed a RG11 (or was it RG12) cable which they did not...

How much is Symmetrical upload speed addon

I found information on the website :Upload speed add-on: Available only in Virgin Full Fibre areas. Excludes Essential Broadband customers. £6 a month extra. Boosts upload speed to your Hub to same speed as your package’s advertised download speed. A...

Slow Broadband

Noticing my computer reacts slowly which I guess is broadband related? Any news sites are almost impossible to use due to the advertising. Listening to music on say U Tube often results in buffering. I have reset the router a couple of times, and whe...

GarryL by On our wavelength
  • 217 Views
  • 3 replies
  • 0 kudos