Im normally all for recommending VM, been with them since the start, but after getting back off a short break today im only getting 10MB/s download. This is ridiculous and id never dream of recommending VM to anyone now. .Ive rebooted, im using a dir...
Virgin Media have just finished works in my area and I signed up pretty sharpish. An engineer has come round, ran the fibre to where I wanted it and I’ve been hooked up to the new XGS-PON network with a Hub 5x.I’m wondering if there’s a known “settli...
There is an issue with my line right now, started just before 10pm, checked about 5 minutes ago and saw thisNoticed there was also a weird issue around 4pm as well and its been very spikey today and then there is that hump just after 10pm, I checked ...
We have 1gb wifi ,2 pods and router is in same room as TvEvery night we experience buffering when watching Netflix etc done all the usual checks which appear ok ,turned off re booted / reset etc still the same Can someone please offer other things to...
Upload speed for Gig1 and M500 packages should be increasing today to 104Mbps and 52Mbps respectively. Just give your hub a reboot and it should update automatically.
Since renewing my contract last month, my speeds have dropped considerably. I am now often left hanging waiting for things to download. There are no reported problems in my area. Just wondered if it was a case of "now we've got your money ..." I ...
I am currently on M125 and having received an email offering to upgrade to M250 for an extra £3 pm I took advantage of this offer, am email stated that this would start on 1st October but I am still on the original speed, any help please,
Hi all. Looking for a VM support call back here. Volt benefits have been applied and shown on account, etc. M500 upgraded to Gig 1 Volt. However, speeds are consistent with what I’ve always achieved with M500 (~500Mps). Hub5 in modem mode, wired conn...
Last few weeks I have been struggling with speed of the broadband. Restarted hub etc. There was a Virgin broadband outage recently and since then, terrible.Any advice? I am meant to be on 500mb broadband but getting between 8 and 30....?
Hi I upgraded my internet via the half price campaign email: Upgrade from M250 to M350 for only £3 extra a monthThis was on 27th Sept, I've not heard a single peep since? How long does this take? Thanks
