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Forum Posts

New 1gig connection

Hi , is there a time it takes for a router to stabilise, 1gig upgrade today but only Seeing around 500mb , tried using ethernet and WiFi on various devices and still the same , VM app showing WiFi speed as 800mb with a 500mb download , should I wait ...

Matty2303 by On our wavelength
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Resolved! Poor speeds

Hi can anyone help with the process of obtaining a free pod? My speed test using the app,show 11mbps in one area of my home.Thanks.

Gdog2 by Tuning in
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Really slow upload speeds

Have tried contacting support but I'm not really getting alot of answers on that front unless its from a bot. On the M500 package and currently getting the below, amazing download but trash upload and it has been fluctuating from 6 to high 20's and a...

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Slow broadband

For the past two days my 1 gig broadband sped has given 100 gig on wired computer and <10 gig on mobile Wi-Fi.  Waited for 45 minutes on 150.  Tried everything suggested, restarted hub, disconnected all equipment, even disconnected internet phone lin...

miket3 by On our wavelength
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80mbs on 1GB package

Hi, Ive noticed a dramatic drop in speeds over the past few days. im on the 1GB package and running a speed test on a cabled device im only pulling off 90Mbps this has only started the past few days. I checked the routers Network log and there does s...

throttled upload speed

I am a live streamer and had the 350 package which i found my upload speed being erratic and my livestream kept lagging. called virgin media and they advised me to upgrade to the 1gb connection which i did and after a few days started to see the same...

Since installing Hub 5 Citrix freezes

my wife and I both use BYOD when we work from home and we connect to work via citrix workspace. since installing hub 5 Citrix freezes randomly within 5 seconds of connecting to a citrix environment. I have been diagnosing with our IT people and we ha...

broadband virgin media 350 speed test on wifi

Just installed my hub 3, 2 days ago. I have 2 pc,s on ethernet direct to hub, a receiver direct to hub, a laptop and 2 phones on wifi. Everything is running fine, but on testing the phones and laptop speed tests, the phones run at 367bpm but the lapt...