HiI have a Hub3 and a 360 box supposedly with 250 download speeds. When I checked a couple of months ago a problem was being reported in status for tv and broadband in my area. I got in touch requesting fix updates but got sucked into the problem bei...
Every couple of weeks at midnight my broadband goes down and I cant use it again until we reboot it.I understand that VM do maintenence around midnight but surely it shouldn't need manually rebooting each time? https://www.thinkbroadband.com/broadban...
I took up the offer of a reduced charge to upgrade my package from 350 to 500 Mbps. Had an email to say this would be active on Monday 15th. Sam knows test shows nothing has changed and package description on my virgin media remains at the old spee...
I've just moved from bt after 3-4 years with them and in the less than 1 month I've been with virgin my WiFi has stopped about 10 times while I've been present. It doesnt last long. It's like turning the router of and on again. It's a pain in the ass...
Exceptionally slow speeds upstairs in my property, yet I can't get wifi pods despite speaking to over 15 different advisers. Been lied to so many times this past few days. Promised that they would be sent and was told today that they haven't been ord...
After having connectivity issues last week, on Sunday I tested my internet speed. After 20 tests it ranged from 32mbps to 8mbps, should be 500mbps. Phoned today and the man I spoke to from virgin media, didn't know what mbps was. I had 3 months last ...
I've been experiencing extremely slow upload speed (sub-1mbps) on and off this month. The status page reports an issue in the area but the fix date keeps getting pushed, it's been extended at least 3 times so far. I subscribed to be notified of updat...
Morning everyone.I previously had issues before and it will resolved after a repull and power levels adjusted but yet again I am having issues. I have been running a BQM for the past few days which looks ok I believe with a blip on Wednesday evening....
Every day my 1gbps speeds drops to less than 1/4 of what it should be.This is the latest speedtest completed over a wired connection https://www.speedtest.net/my-result/d/6f216785-8006-4a22-a3c8-d1ed67458d25This is well below the minimum speeds expec...
Guy from virgin told me it would take 24hours to settle ,more rhan 24 hours later top speed is 700mbps no where nesr 2 gig. My 1 gig in old house was quicker really disappointed
