N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
VM promised internet Speed they have filed to provide.I am 1Gb and seem to getting less 400mbs I have complied to VM promised to fix it but they have not why I am paying for what I am not received internet speed?On Hub4 I was on 500mbs and was gettin...
After emails about work on the virgin media in my area I’ve been experiencing 20% packet loss ever since. The wifi was completely fine before hand for the past 3 months or so which is uncommon for virgin however on Tuesday this week the packet loss h...
For around a week i've been experiencing super slow download speeds.I have the 1gig fibre and get around the 300mb download speed with my current upload speed around the 0.2-0.7mbI use the Hub 4 in modem mode and have a TP-Link Archer AX72 as my rout...
Hi I have been having issues with my connection dropping it is getting more frequent. I have also been having intermittent speed issues where my speed will drop below 400Mbps I have Gig1 I usually get 940Mbps down and 104Mbps up. this is going up and...
As above, regularly get much less than I pay for via my wired connection.BQM looks fine, speedtest results dont.What info do you need to advise.Thanks in advance
I got an e-mail this morning that the new upload speed is now available and all I have to do is switch off the routerwait 10 seconds and switch it back on then check the speedSo I did this....twiceand the upstream service flow on my hub5 is still the...
Chart from Samknows Before the 12th June I'd consistently get speeds on the whitebox of 900mb+Speeds started to drop on the 13th June, now the connection completely maxes out at 600mb, it's as though I'm on the 600mb package or something, nothing wil...
After the weekend broadband issues (half of the weekend without internet), my upload is under 1mbps all the time. It's Thursday, and you still didn't fix this... When Virgin is gonna start providing services we are paying for?
I am making this post to make my conversations with the support agents easier.I had this same issue at the beginning of May, five weeks ago, and it was resolved by the changes made in the cabinet on the street. Now the issues are back again.My Hub 3 ...
I am making this post to help me converse with support agents. I had similar issues in the past, some 8 months ago, and they were resolved. Unfortunately, they are back.My hub loses connection to the Virgin network every 2-3 hours, and sometimes - up...
