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Resolved! NEW CONTRACT SPEED BOOST

As you seem to be helping a lot of other people I wonder if you could help me!!! So been with Virgin and O2 for a while and had M600 speed, I upgraded my Virgin Contract changed and noticed that for some reason my broadband speed has dropped to 500mb...

Dinger by Dialled in
  • 563 Views
  • 2 replies
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Fluctuating upload speeds!

So as title says, i have had the 1gig package around 2 months now and all was fine.Over the last 2 weeks i have had very bad upload speed, its just seems to fluctuate, on a speed test it will go upto 105mbps but then start to drop like a brick.Im on ...

Upload speed has halved after 10th Feb - What happened on that date?

My two home servers run three staggered speedtests each every night - around 3am / 4am / 5am. They run so they don't happen at the same time, obviously.Looking over recent results, I can see that my usual 100mbps upload speed has broadly halved since...

chrisbm by On our wavelength
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Increase my WiFi speed before I go elsewhere

I live in a standard small 3 bed house with plasterboard walls. I have a VM3 hub and get average 500mb into the house. tv keeps spooling and I am getting around 10% or less of the speed from the hub. My contract ends in April and debating between dow...

nbye429 by Tuning in
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Resolved! Slow Broadband - Afternoon and evenings

I have M350 fibreCan anyone shed any light as to why in the mornings my broadband speed is OK e.g. 215mbps but from around 1500 onwards I get about 30mbps?There is only my wife and myself connected, no kids gaming etc.The timings of the slowdown thou...

Disappointed

Since having my 1GB FTTP installed, I have never got more than around 500MB on my WIFI devices, yet my friend has today signed up to Sky's 500MB and is getting a faster speed than I am. Very disappointed. I used to have EE's 330MB and always used to ...

broadband speed

hi i have been upgraded to 500mbs but still only getting between 14mbps and 94mbps who do i contact not even getting the guaranteed speed.

deanody by On our wavelength
  • 699 Views
  • 7 replies
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High latency spikes

I’ve been struggling with high latency spikes for months.  I’m running my hub in normal router mode (not as a modem) and whether I plug directly to the hub or go via wifi, these spikes ruin online gaming.  What can I do to fix this?  Is it a bad rout...

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Bugs1012 by Tuning in
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  • 2 replies
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1 gig upgrade equipment delivery

I upgraded to 1 gig via an offer shown on my virgin media account 2 weeks ago and still havent had any equipment delivered.  Not even a notification of dispatch and nothing shows on my account when i log in.  All i have is an email with my order numb...

pedrot99 by Tuning in
  • 419 Views
  • 3 replies
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Gig2 + symmetric

So on the 13th Feb I eagerly contacted VM to upgrade my package to GIG2 + symmetric. I was offered a good price. I signed up and accepted the contact etc etc. This is where the fun starts. I was told it would take 30/60 mins to apply and reboot route...