Recent DiscussionsProblem With Broadband version 3 Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 227000000 12 40 256 qam 12 2 219000000 12.3 40 256 qam ...Issues with lag spikes, time outs. Having issues with broadband over the last few days getting massive lag spikes in multiple games. Speedtests are sporadic one moment it looks ok getting over 900mbps(normal with 1gb ethernet) with 10...Ridiculously slow Paying for 1 gig getting 44mbs for the best part of a week ,engineer came good Friday changed all the connections , the box on the wall and even a new router , still the same **bleep** , app says the...Half speed hero Hello I've been running into a strange issue that I just can't seem to figure out, so I thought I’d share it here to see if anyone has come across something similar or has any advice. I’d really app...Volt upgrade canceled my upload add-on and i just want it back. Hi, So I had Virgin M500 with the upload add-on installed on the 16th of April and everything was going great until the 28th when my the Volt upgrade happened and my new speed went from 500 up and d...slow speed to hub5 Hi All hopefully someone can help or advise on this issue that I have been experiencing since September 2024 i upgraded to the 1Gig package from my previous 350meg in Feb of 2024 along with this th...Gig1 Hourly tests Is it possible for a moderator to please look into my hourly testing it is doing my tree in, streaming to YouTube / twitch and playing games is constantly interrupted via lag spikes and sometimes pac...Slow upload speed Hi all, Hoping someone from Virgin is on here and can help. My download speeds are fine but my upload should be around 100Mb but getting around 15 to 20Mb. I had an engineer visit last we...Unusable At Night I have an issue with my connection which i have been monitoring for the last week with the Think Broadband Quality Monitor. As you can see, that just before 10pm every single night until after 2am, ...Area 30 Outage I'm not sure of the extent of the "area" that is currently suffering this issue, but since sometime in the mid afternoon yesterday, I have had no broadband, voice or interactive TV services. Apparen...Solved
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