So so annoying since being a customer of theres before there telewest takeover that I still cant actually get symmetrical speeds same up and down?? Granted XGN-PON 2gig / 2gig is coming but im not holding my breath? I bet ill have to wait another 10 ...
Just had VM installed and the 10gb port seems to be dropping pings like crazy, along with very high latency on speed tests 100-130msIf I connect to one of the other ports the latency and pings seem stable, just seems odd? I only have 1gb service, so ...
No slow
My upload speeds are often slow on my Virgin Media Hub 3.0 router. I have M500 internet package so my upload speeds should be 52 Mbps, but at times they are dropping to 10 Mbps. When uploading files to some websites, it takes ages to upload the fil...
Sorry, this is going to be a bit long!I have a feeling I have double-ordered a speed upgrade. Currently I am on a 200 Mbit contract which was upgraded to 350 as a 'Volt Benefit (I think? I had Virgin Mobile phone, now O2.) Shown as M200 M350 in my se...
Hi everyone. My M500 deal I recently just got is slower than the M250 from previously. Slow and delayed responses when using it . I have noticed many things like no more WiFi in the garden, which was not a problem before as well as around the house p...
Hi Team,I requested an upgrade to 1Gbps last week, and the confirmation stated April 29th as completion date, but the upgrade is yet to be done. How long does an upgrade usually take?
Has anyone had any luck adding the symmetrical upload speed addon to existing XGS-PON Gig1 package?Been on with support @ 03454541111 for 50 mins and they're struggling with it, advisor said I'm the first XGS-PON customer she's had.. Just having to e...
I have been losing my speeds and connectivity at around midnight/1am/2am for the past couple days. It is affecting the workload that I have to get done by the morning and when I tried to submit the complaint I am receiving silly errors.I am on 350mb ...
I was really excited to see symmetric speed available in my area (a XGSPON area) when it was first launched by VM. I requested it 5 different attempts via online chat with lots of different answers ranging from 'It's not available' to 'it will cost a...
