Do I need one 1gb (£36pm) or 500mb (22) 3 people about 20 devices connected sometimes all three of us work from home, we stream and one of us games.Live in a 3 bed semi, currently on 350mb is actually decent don’t really feel any black spots or slow ...
Hi. How do I get involved in the virgin media trials? [MOD EDIT: Subject title changed for clarity]
Hi, I have the 1Gb service using the Virgin Router in modem mode. This then connects to a Ubiquity UDM pro on a 2.5Gb LAN. I can consistently get 1130Mbps download using Speedtest.net when using multiple streams. However if I choose single stream ...
I’m currently running various speed check tests and I’m beginning to think that Virgin Media is throttling my broadband connection. There’s nothing wrong with the Hub3 - I’ve got it set up to run a mesh network. My tests are run on VM’s side of the c...
I paying for a fibre mega package but I think Virgin need to make an adjustment to my supply to improve it as I’m only getting 20-50 Mbps. Can support please make the necessary adjustment.
Raised a complaint 6 days ago but no response at all on it.This was after a site visit when we were given a 'new' hub 3 which we were told would fix the slow connection issues, and the repetitive dropouts many times a day (worse in the evening). Alw...
As I stated in a previous post, my mum bought me a 'smart' lamp which will only function if the 2.4GHz and 5GHz channels are separated and the iPad is connected to 2.4GHz (otherwise the lamp 'sulks' and refuses to communicate with its app). These are...
Hi, Been a gig 1 user for a while now and in all honesty, it's been an awful experience, paying for something which virgin isn't delivering. At this moment in time using a wired connection I can get speeds from 60-70 mb up to 700-800 tops, constant d...
Merry Christmas,I have a Hub 4 and a GIG service and for months and months according to SAMKNOWS.COM/ realspeed our speeds have been very consistent at 1145mbps and my wired desktop 980Mbps. My 5ghz WIFI tablet shows 1144mbps and 280mbps. I have a fe...
Hi. My VM wifi has been intermittent and also slow for around two months now. move reported on then phone (6 weeks ago) to be told works were being done in the area. 6 weeks later wifi is still dropping out and when it does work, is slow. The brown b...
