On the whole my broadband is fine, not amazing, but fine. What massively cheeses me off is when there is high demand and they need to throttle usage in an area, but they pretend that there is an issue with your hub rather than admitting high demand. ...
I'm on a Gig1 subscription but only getting around 40 Mbps download speeds. Confirmed via Samknows and Virgin checker says it's a "intermittent" issue. Anything I can do or do I have to try and get a technician? Edit: This is after resetting the rout...
On an ethernet cabled system I am only seeing around 80mbps download and 95Mbps on a cabled connection upload from 1Gig service. Nothing to do with WiFi. I have have restarted hub - no change. What is going on?
I too seem to be losing out on speed, I was called by Virgin Media to see if wanted to upgrade from M125 package to M500 with the deal offered, so agreed to the change. i thought more speed great, so I did a few test speeds and only getting about hal...
I contacted virgin media on the 23 April 2024 regarding slow WiFi and dead spots. I was told they could supply me a pod for £8 a month. I told them I wish to take the matter further a I have brought the Tp link extenders. They said the will raise my...
Moved to virgin broadband about six weeks ago after being with bt, in our third bedroom the WiFi is nowhere near 30gbps, I've done three tests on the connect app. There is no option to order a pod on the app so I called virgin,on Tuesday got through ...
I've upgraded my package online to 1gb from 500mb after recieving an email offer. Ive ran a test and 1gb speed is going to hub but the WiFi download speed is only 480mb. I was getting this speed when I was signed up to 500mb. I test next to the hub a...
Need inputs as suffering poor latency in Stevenage in the SG1 areaSupper Hub 3 in modem mode and use Think broadband monitor:-
Hey all,As the title says, a few months ago I upgraded my package to Gig1 Volt speed boost, but everytime I download a large file, or a game from Steam, I max out at 70 mbps. I've done various online speed tests which state my speeds are around 1 gig...
Hi all,I’ve been with VM for about a year now and have had the same issue for the duration of the contract but no matter how many engineers they send out or hubs they switch, it persists.Essentially, even when I have full WiFi signal on a device, the...
