For two weeks if not more broadband service in Hackney London has been an on off service every few minutes.VM keeps saying they have identified the problem and it will fix shortly but it never is.If you know the problem why cant you calculate how lon...
So In January Virgin offered me a deal to remain, after cancelling ... so I took it - and am now regretting it.I am paying for the 1Gig service, yet I am getting about 150mbps. Virgin support were hopeless - they offered me a wifi pod to help my bad ...
Can anyone advise me on what to do with high latency. I am a keen musician and I have been trying to use Solocontutti for online jamming and I consistently get poor latency which results in poor sound quality and a delay. Trying sonobus was no bett...
Up until a few months ago, I was on EE, with a 330MB connection. And most of the time I was getting around 250MBPS to devices over WIFI.I moved to Virgin a few months ago on a 1GBPS connection, with fibre to the premises. However, I actually get slow...
HiBeen trying to order a 3rd pod since December 23! Have been told twice it's been dispatched after proving poor speeds in a bedroom - no order created and not dispatched. Called today to be told homescan fine from VM end so can't order another pod a...
I did a quick search to see if this topic had been posted, if I have missed it please delete this thread.last week I noticed a few problems with connectivity on my iPad. A speed test (Ookla) showed DL speeds around 40 to 60 mbps. I normally get 250 ...
Good Morning,Wondering if there are some congestion issues in Area 14 WF4 this past week or so?I've generally had a decent performing service until last Sunday when the latency on my connection suddenly jumped up and stays like this for most of the d...
Hi, Recently noticed download speeds slower then normal - no problems showing in my area: Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 12030000005.840256 qam92139000000638256 qam131470000005.840256 qam2...
Hi there, Hoping for some assistance from Virgin or other posters.I tried today to have the £6 symmetrical speed option added to my 1 Gig broadband, was told there was no such thing. Please can someone advise how I can get this done? Thank you so m...
Hello, How do I know, or find out if my area has been upgraded to the XGS-PON network. I'm currently on a Hub 4 with the 1gb package. [MOD EDIT: Subject title changed for clarity]
