Speed
We like it fast
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Download speed drops below 50mbps

My download speed recently has been quite a bit of a pain, it’s been going on for two weeks now as I’ve noticed that the download speeds are fine for usually 30 minutes after start up 350mbps then goes to a sudden drop, I’ve tried everything that’s s...

Brandonn by Joining in
  • 416 Views
  • 3 replies
  • 0 kudos

Hub5x - 10gb port dropping pings

Just had VM installed and the 10gb port seems to be dropping pings like crazy, along with very high latency on speed tests 100-130msIf I connect to one of the other ports the latency and pings seem stable, just seems odd? I only have 1gb service, so ...

SaltKing_0-1715342972370.png
SaltKing by Tuning in
  • 789 Views
  • 10 replies
  • 0 kudos

Slow upload speeds on VM Hub 3.0

My upload speeds are often slow on my Virgin Media Hub 3.0 router.  I have M500 internet package so my upload speeds should be 52 Mbps, but at times they are dropping to 10 Mbps.  When uploading files to some websites, it takes ages to upload the fil...

Upstream power levels.jpg

Speed upgrade - have I double ordered?

Sorry, this is going to be a bit long!I have a feeling I have double-ordered a speed upgrade. Currently I am on a 200 Mbit contract which was upgraded to 350 as a 'Volt Benefit (I think? I had Virgin Mobile phone, now O2.) Shown as M200 M350 in my se...

badoit by Dialled in
  • 435 Views
  • 2 replies
  • 0 kudos

M500 deal not as expected

Hi everyone. My M500 deal I recently just got is slower than the M250 from previously. Slow and delayed responses when using it . I have noticed many things like no more WiFi in the garden, which was not a problem before as well as around the house p...

Sage1 by Joining in
  • 268 Views
  • 1 replies
  • 0 kudos

Resolved! How long does an upgrade take?

Hi Team,I requested an upgrade to 1Gbps last week, and the confirmation stated April 29th as completion date, but the upgrade is yet to be done. How long does an upgrade usually take?

Resolved! XGS-PON Gig1 Symmetrical upload speed addon

Has anyone had any luck adding the symmetrical upload speed addon to existing XGS-PON Gig1 package?Been on with support @ 03454541111 for 50 mins and they're struggling with it, advisor said I'm the first XGS-PON customer she's had.. Just having to e...

lemon13 by Tuning in
  • 2697 Views
  • 16 replies
  • 0 kudos

Every day at 12/1am I am losing my speed/connectivity.

I have been losing my speeds and connectivity at around midnight/1am/2am for the past couple days. It is affecting the workload that I have to get done by the morning and when I tried to submit the complaint I am receiving silly errors.I am on 350mb ...

virgin media1.png virgin media 2.png virgin media 3.png virgin media 4.png