Hi Virgin Media Community,I have a reoccurring internet issue that happens every 6-12 months, whereby my 125mb connection becomes unusable in the evenings consistently between 5pm-1am, with download speeds of 0-15 mbps with very high packetloss. It u...
Can anyone help. Virgin showing not a problem in my area but my download speed has dropped from 200kps to 20mps. Checked everything, rebooted everything and nothing. Upload stable at 50mps. I really don’t have the time to call the helpline so can any...
On the 11th I upgraded from 125. To 250. the acknowledgment said it would be done by 14 th Jan it hasn’t been done yet.
I noticed a drop in broadband speed this morning (from 130mbs to around 30). Checked the hub, which is in router mode and the indicator light is solid red.I've tried resetting the hub but the red light remains. No issues with any connections and the ...
Been tearing my hair out with sam knows speed test showing 1140 at the router and 400-600 ish at the device and think i've got to the bottom of it.Transferring files across my network without the sh5x involved i get a solid 110-115MBps transfer rate....
Hello I recently upgraded to gigabyte from M500. I run the hub 5 in modem mode and use an ASUS router for WiFi. the speeds I am getting are only slightly better than M500. Around 600 using the ASUS wired speed test facility. WiFi speeds are also only...
Switched from BT to Virgin 1Gig a few months ago. Upload speeds used to be between 80-90Mbps, download between 300-600Mbps.Starting last week, upload speeds are now 2-5 Mpbs. Download speeds unchanged. Have restarted router, checked cables, all seems...
Hello there,We have been suffering from frequent internet outages / loss of broadband service for months now. Our hub was replaced but the problems have continued. The technician who visited last week found that there was no problem with our connecti...
How do you order Wi-Fi pods? I was sent one by Virgin staff on here over a year ago which fixed the slow connection in 1 bedroom however the other bedrooms are about 15mbps.Our speed in other areas of the house are in around 300mbps.I need 2 pods to ...
Hi there! I recently upgraded my internet to the "Gig1" package and had it installed a month ago, For the first few weeks everything seemed fine and I was getting around 700-900mbps download speed which was fantastic, Then all of a sudden around the ...
