We like it fast
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 36 kudos

Resolved! Self install without broadban cable

I’ve ordered self install kit for a new house.Problem is that i need an engineer to put an cable into house cause nobody used in that house Virgin media before.Now i am looking 2 hours on site and trying to contact on phone someone for an option to m...

1gig, more like sub 100meg.

Good Evening/Afternoon/Morning...I am at my wit's end. I've tried contacting technical support on 150, I have tried speaking to a level 2 tech.Also had an engineer out on 7th August to 'resolve' my slow and crappy speeds! To no avail.The last enginee...

wares1t by On our wavelength
  • 10 replies
  • 0 kudos

Slow Internet Speed - especially late afternoons and evenings

I am seeing slowness on my recently upgraded 1Gig fibre service. I have already called in and test state that speeds are all ok but not being reflected at home.Got 1x Pod and another is on its way and no improvements.I have disconnected all devices a...

aamnads_0-1662046614527.png aamnads_1-1662046660352.png
aamnads by Tuning in
  • 1 replies
  • 0 kudos