Recent DiscussionsHub 5 Stats and Levels - potential issues? I’m looking for some advice and, if it warrants, an engineer visit, as my Hub 5 stats suggest an ongoing downstream DOCSIS 3.1 issue. Background I moved into this property about a year ago and brou...Issues in south manchester? I’ve slow speeds this evening - 30mbps on a 1gbps line. That’s a wired speed test too. Are there issues? Nothing on status page. Thx! Any help with my very slow (1 GB) internet would be appreciated. I'm a new customer with Virgim media, about two weeks now, and I signed up for the 1 GB internet, as you can see from the speed test, I'm not getting anywhere near that speed, I have tried a few thin...XGS-PON & Volt Got my Volt benefits recently. Already got a free mesh booster on the way……everything is showing correct in my online account. But, no speed boost! Tried turning the hub on and off over the las...High latency only resolved with router reboot Hub 3.0 in modem mode Every month or so, I notice ping spikes while working from home. Upon checking the BMQ you can see it's terrible. 192.168.100.1 is inaccessible - like the web server is down ...NG21 outage every morning As titled, hub looses sync every morning for about an hour. Either reboots or goes red requiring a hard reboot. Walking around the block reveals no techs or vans doing their thing. Also it goes dow...Is this right? Image Removed I have M500 package but am almost unable to use the internet at times...is this as bad as it appears to be or am I just not understanding something here? All I get from the app on...Has Virgin Ever Reduced Your Broadband Speed? We have noticed recently that Virgin have halved our upload speed and the wifi signal ia no longer good enough. I renewed my contract recently online and was given to understand that everything w...Awful upload/stability for almost a year now I have been with Virgin for about 5 years now. Had the occasional issue that got solved relatively quickly so was happy. I used to get 1000+Mbps Download and around 60-80Mbps Upload, with very stable...Need a different hub? I've got a Hub 3 with M350 contract. Download speeds were always brilliant on Ookla (wifi on phone) ususally around 380. For the last few months it's often sub 100 and rarely bove 250. V Media con...
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