N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I upgraded to Gig1 Fibre from M350 recently and got given a new Hub5 router to replace my Hub3. With Hub3 and M350 I was maxing out my connection over WiFi with the stock Hub3 in modem mode and a Netgear R6260 router for Wifi. Without that Netgar rou...
This has been going on for a while now i used to get speeds of 550meg down for the last 6 months now only getting speeds of 96meg down but upload is fine, can someone please check this out for me and tell me if there is a problem with my connection.I...
Hi allI've been using Virgin Media broadband for about 5 years now, and apart from an issue a couple of years ago it's been great. However, recently when I go to stream in the late afternoon, early evening, my upload speed drops from approx 36Mps to...
Hello,How it all begun: I have had virgin broadband for a very long time with no problems except the occasional no WiFi because of work in my area, however recently I was late/missed a payment which lead to my broadband being barred, I paid the same ...
Sorry if this is a long post, I'm trying to provide as much background and info in the hope that someone might help figure out what the issue is here.As the subject says, I was on a Hub3 modem, for years prior to that the Hub2/Superhub, I upgraded m...
Further to my message of no internet it is dropping in and out and weak internet upstairs
Hi,I have just had gig1 installed, i tried to call customer services but staff are rude, 1 person put the phone down on me, the same happened a few times before when i called about info before install.The person I spoke to said I need to wait a week ...
My WiFi speed within 10 M of the hub is good 135 mps download. At 15M through a stoothing wall (not solid) it can drop off to 4G! Virgin want £8 per month for a booster , can you believe it. I’ll probably buy a booster and give it a go but simply I r...
I'm on the M350 package which means I get 350mbps download but only 36mbps upload. This is quite limiting since I WFH with a lot of large files being transferred back and forth.I tried to call Virgin's support centre to see if they could have it upgr...
Hi there,Our broadband started playing up and cutting out at the weekend - I called Virgin on Saturday who said it was a backend issue that would be fixed within 24hrs. The cutting out seems to have stopped, but our upload speeds are consistently les...
