Resolved! Quick start cables query
Problems with connecting cable to 360 box . How do I request an engineer appointment? No luck on phone lines.
Forum Posts
extend broadband cancellation
My virgin media broadband is due to end tomorrow. I need it extended the disconnection date untill the 25th of October and am unsure as to how to arrange this
Pre-install problems
Hi,After ordering on the 15th of September and getting a November install date, we managed to get that pushed up to October the 3rd. Tuesday this week a crew from Svella turned up and once they realised that it wasn’t going to just be a install from ...
New installation
Hi I just got my broadband Kit, So I tried to plug the internet cable into the wall I connected it to the SAT hole but it's just blinking green light. This is the socket I have.
Facing issue for new broadband connection
Hi, I have yesterday moved to Reading, and started to staying as a tenant in a house. I have applied a new broadband connection through online but I got to know from customer support that my earlier tenant also taken the virgin Media connection and h...
Virgin Media Messing up my Hub 4 config?
After upgrading to Hub4 (for 1gig service) I have had a few instances of the hub 4 forgetting/resetting my settings.Today was perfect example.. At about 10:25 the whole internet went down.. checking router confirmed it was offlineabout 3 mins later ...
Automatic compensation
Could someone direct me in the right direction why first month (30 day) is not counted towards the compensation. Is this normal/usual and if so under what circumstances this happens. Appreciate the relevant link to this condition. For example, in suc...
