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Stephen93's avatar
Stephen93
Superfast
2 days ago

Do Engineers keep to appointments

As above, we’ve got an appointment booked for today between 1 & 6pm, it’s an XPON area & the connection will be done from a pole

several other houses have been done without issue, it said that the work outside will have to be done before the inside installation, but outside hasn’t been done yet.

I spoke to VM twice & they say it’ll all be done on the day, do you think it will be?

Hopefully it will🙏🙏

1 Reply

  • Update, the engineer rang me to say he’ll be here in 45mins, arrived early, did the pole work then the installation, overall took about 2 hours, we've now got 400 Mbps superb, oh forgot to say Flex box also installed, Sky Sports plus Internet £31 for 2 years