Hi allDue to have M350 installed 28th March and it will be overhead and not underground. I have a pole right outside my back garden that currently provides Openreach. As VM own there lines will they have to install a new cable from the telegraph pol...
VM has been installed in my area over the last few months.Build activity finished in Feb and neighbours have been able to sign up via the website postcode checker.For some reason, my address wasn't listed, so I tried the "my address was not shown" li...
Hello, I placed an order for broadband in March.11th and chose a delivery in March.18th. However, I still have not received anything yet or any notice from the courier. Could anybody let me know how to track the status of my order and delivery in thi...
Hi Folks,I have questions about Virgin for anyone who has both it and Openreach availability.We currently have FTTP through Openreach (1Gb). We can now get Virgin who can offer up to 2Gb with symmetrical speeds (i'm keen in faster upload than 100mb)....
New broadband wore outside runs along my flower bed to box at end of drive. They said someone would come and sort it. No communication about it from them at all. 2 long on hold phone calls one engineer who said someone else area and many twitter mess...
Had some building work done and the builder disconnected the white internal wall box for our second 360 box. Does the white box actually do anything when not used as a splitter (it seemed to be coax in and coax out). Virgin engineer booked to refit b...
As said below looking at getting VM as moving apartment. With the April increase on contracts is it more beneficial to wait or do so now?Thanks in advance!
Like many others, I’ve experienced Virgin Media’s appalling customer service…long story short, my installation was delayed, I was entitled to automatic compensation, Virgin refused to pay. I’ve been to the Ombudsman who ruled in my favour, but I have...
Hi I have been checking the service coverage on a bi-weekly basis for the last few months. They laid the cable to the post that provides access to my property back in September 2023. We still don´t have access to VirginMedia. My current broadband con...
HiWe are going to be having some serious building work done and would like an engineer to fit a new tv connection box to a different room before building work begins. Could you advise please on costing.
