Forum Discussion

micp's avatar
micp
Settling in
13 days ago
Solved

Moving access point

I’d like to move my router access point from the side of my house, to a room upstairs at the back of the house. 

Please can a staff member contact me to arrange this. I am aware there’s a £25 fee. 

Thanks!

  • Vikki_M's avatar
    Vikki_M
    10 days ago

    Hi micp,

    Thanks for your post and welcome to our community.

    I can help arrange an engineer to relocate the equipment for you 😊

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

     

3 Replies

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    10 days ago

    Hi micp,

    Thanks for your post and welcome to our community.

    I can help arrange an engineer to relocate the equipment for you 😊

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

     

  • Jazzypap's avatar
    Jazzypap
    Tuning in
    10 days ago

    Hi
    We’re also looking to have the external VM cable moved to a different entry location on the house. Is this something you can help me with?

    Thanks

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team
      7 days ago

      Hi Jazzypap,

      Thank you for your post. We can certainly look to help with getting an engineer arranged for this. 

      To confirm there is a £25 cost for the move. I will private message you now to confirm your details.

      ^Martin