Forum Discussion

micp's avatar
micp
Settling in
25 days ago
Solved

Moving access point

I’d like to move my router access point from the side of my house, to a room upstairs at the back of the house. 

Please can a staff member contact me to arrange this. I am aware there’s a £25 fee. 

Thanks!

  • Vikki_M's avatar
    Vikki_M
    22 days ago

    Hi micp,

    Thanks for your post and welcome to our community.

    I can help arrange an engineer to relocate the equipment for you 😊

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

     

3 Replies

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    22 days ago

    Hi micp,

    Thanks for your post and welcome to our community.

    I can help arrange an engineer to relocate the equipment for you 😊

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

     

  • Jazzypap's avatar
    Jazzypap
    Tuning in
    22 days ago

    Hi
    We’re also looking to have the external VM cable moved to a different entry location on the house. Is this something you can help me with?

    Thanks

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team
      19 days ago

      Hi Jazzypap,

      Thank you for your post. We can certainly look to help with getting an engineer arranged for this. 

      To confirm there is a £25 cost for the move. I will private message you now to confirm your details.

      ^Martin