extending my router cable
greetings-im looking to move my virgin router -is it possible to purchase a new cable from the wall to router -the length would be under 3m -many thankscheers BatmanSWFC1
Forum Posts
Hanging, unsafe cables
HiI've still got issues with cables hanging across units and other structures at the rear of one of our blocks. I raised this several months ago. Please can you advise when this will be addressed?Many thanksMichelle CarsonNeighbourhood Response Offic...
Resolved! Virgin media Green cabin under my window, but will not supply me?
Recently moved and VM told me they cannot offer me any services. There is a telecom manhole and a green cabin within 1m of my property, bu7t VM state they cannot supply me.I spoke to an engineer last week that was in the manhole and they were install...
Hub 5.0
Got new Hub 5.0 package and connected all up and not working. What a lot of tripe.
Missold contract and again lied to
Recently took a new contract with virgin mediaon the 24 February was told at point of sale there will be no increase to your price till april2025yesterday received a email saying price going up by 8.8%in April???????Placed a complaint as basically no...
Quick start delivery not turned up
I renewed my contract with Virgin as was told about recieving new equipment, brilliant! However I've had a text from Virgin saying it will be delivered tomorrow, nothing from Yodel.Tomorrow comes, no delivery and 4 failed customer service conversatio...
How to cancel an engineer
How on earth do I cancel an engineer appointment? I’ve spent an hour on app trying to do it but no luck! Keeps saying I do not have an appointment scheduled.
2 week installation delay
<span;>Ok, I'm sure this has been posted already, but I'm honestly at a loss what to do next. My broadband installation was due on the 15th Jan, between 8am and 1pm. The engineer didn't show. I called and was told it had moved to 1pm to 6pm as exter...
I can’t get Virgin Media but neighbours can?
Hello,With the recent price increases I’ve been looking around at deals and am interested in getting Virgin Media Broadband + big TV bundle. I put in my address on the website and it states I cannot get Virgin Media. When I put in my neighbour’s addr...
Self installation - delivery date passed
I have the same issue I got the email confirmation and the choosen delivery date but this has passed I can't track my order as I can't create an account to do this any help would be much appreciated [MOD EDIT: Post split to create own thread. Sub...
