Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 3.0 flashing green light on bottom
Me and my gf got back to her home and her virgin media box is flashing green light even after power turned off and back on checked all connections tried to reset it to still flashing green light.
Unstable Connection
Hi AllIve just had broadband installed 1 gig with hub 5. Getting great speeds, but everytime i run a speed test on the Ookla speedtest app. Before i start it. The circle shows in yellow and says my internet connection may be unstable. Ive never exper...
Booster/mesh needed
Hi, my reception in the kitchen is very poor and drops out to 4G. I’ve tried looking on the connect app but it’s impossible to find and order. Please could the Virgin team assist me and order for memany thanks Ian
My connect app
Help ! My connect app shows 5 TV BOXES - 3 are online with IP Adresses, but I only own 2?
Slow WiFi with Gig1 barely reaches 50mbps even with a pod
So as soon as I installed my hub 5 with gig1 (I had 3 replacements within 4 days due to a bandwidth problem which is still happening) I got around 200mbps upstairs in my room consistently for about 5 speed tests. after a few hours it is consistently ...
3rd Party WiFi Extender
Hi all,We had a weak signal in our kitchen, and my WiFi pod didn't do anything. I presume it was faulty as when I unplugged it, it was very hot!That aside, I bought an extender from Amazon (because I couldn't be **bleep** with the hassle of calling V...
Virgin media disabled my WiFi bandwidth can I connect a router? Only LAN works.
Since installing the new hub 5 as a replacement from the hub 4 I’ve been totally blocked from the wireless connection from virgin media’s side as they’ve disabled both 2.4 and 5ghz. Even the engineer couldn’t re enable it as it was constantly turnin...
Red light showing constantly on hub
Dear Virgin Media. Red light on hub constantly, having to restart or reset more often as broadband drops. Searching on this issue suggests overheating, though my hub was a at same location for many years. Does this hub need replacing? PS I did try ...
Vm connect app
My vm connect app is all wrong my phone is a samsung z flip 6 and it showing up as a Motorola and it telling me I've got 4 tv boxes connect to it and i only have 2 one in my bedroom and the other one in the living room
Wayleave - Why are the pre-install team not proactive ?
Virgin Media began services in my area last year so when my Sky contract was ending I looked at my options. VM could provide just what I wanted at a price which Sky could not match so I decided to sign up.My initial installation date of 2nd August wa...
