UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
My speed when connected is ok, however it constantly drops or won’t connect to devices. Even trying to run speed test on the connect app it couldn’t find a connection to test.I have gone through multiple re-sets and removed all devices possible but i...
set my new hub 5 up last week but keeps disconnecting from the internet is this normal for a new hub [MOD EDIT: Subject title changed for clarity]
So tired of constantly being fobbed off with excuses. Constant network drops start 8:45am every day and continue every 5-10 minutes all day. Broadband is unusable, TV unwatchable. Status check.... Hmmm everything in your area looks fine, hmm test... ...
My Wi-Fi has been down all day, check status says all ok, run self test which states I have a problem but wait for 24 hrs (that was 10 this morning) my problem still I cannot speak to anybody to find out what is happening. Is there anybody on here to...
I have the Hub 5 (installed 24hrs ago) and my WIFI pods won't connect to the hub. They don't show in the VM Connect app either, it displays "No pods detected "I need help please!!
Hi all,Hoping someone can help!When working at home, whenever I connect my work laptop to the work Palo Alto VPN (with my Virgin Media Wi-Fi running "in the background"), it connects and works as it should be for approximately 10-15 minutes, only for...
With regard to this post is it recommended that WiFi [booster] pods are unplugged when holidays are taken ?
Hi There. i am hoping you might be able to help me. Everything was working fine till I upgraded today to the new booster pod. Followed all the instructions. When I then went into my Virgin Connect App the pod was showing but got a message to say "Con...
I've just 'upgraded' from m350 to gig1 and changed from a hub 4 to a hub 5.As I run several vlans for servers/cctv etc etc and use more than 256 IP addresses I use the hub in modem mode with an external router.Currently the hub 5 doesnt seem to be pl...
Hello, since Christmas my broadband fails 2-3 times per week. We manage to get it up and running again by powering down the hub, waiting a few minutes, then turning back on. Sometimes it takes a few attempts for it to work. I'm finding this really fr...
