POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Writing on behalf of my sister in law who has a hub 3. She called me as she seemed to have lost internet connectivity. On examination I found than the hub 3 was showing a red light (supposedly overheating) and that WiFi was very good but the ethernet...
Hello, apologies now if this question has already been addressed but I’ve scrolled through previous post and I’m at a loss as what to do next. We’ve had issues with our WiFi connection, dropping 5G connection and everything assigned to the 5G is not ...
My Hub3 has a red light permanently. I have rebooted and have also got Virgin to do remote checks. It is in the same position and dust free. From reading the previous posts it would seem I need a new hub. Please could you help.
Well yet again 21.23 the WiFi goes of all off a sudden!!!! What is going on **bleep**.. I pay well over what I do for the spend and it suddenly goes off!! Yet again.. I’m getting well sick of virgin.. I pay for reliability and it’s becoming worse.. ...
I'm not a customer, but I have neighbors exposed and unprotected cable running over my front garden.The cable has already been damaged when I was mowing my grass. only a matter of time before its damaged again. As you can see from the images its not ...
Hi Basically I have got 1 gigabyte download and my Internet is averaging at 260 -300 for WiFi and where my work room is, I would have to lay down a 15 meter Ethernet cable which is not a good idea due to the children and the wife would not be happy,...
Ive been trying to contact virgin media for round 3-4 days now and am unable to speak to an advisor.My internet keeps dropping all the time and im paying alot money for internet that im just not receiving.Can someone/advisor help please! Thanks!
noticed the last couple of days my connection has got a bit unstable, with the red light flashing on the SH5. Lose connection for a couple of mins then comes back.Here is my BQM monitor for the last 24 hours
Odd one this.Last night my broadband went off. VM reported planned network improvements and said it would be finished by 6 AM. When I got up this morning, no broadband. My hub 5 was showing solid white for router mode (but I use modem mode) and my ee...
Hey everyone, I’m considering upgrading my broadband speed to 1Gig through the Black Friday deal. The main question I have is will this only upgrade my current contract (which ends in June next year) or will it start a new 18 month contract? When I ...
