Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Wireless Mobile Calls

I am getting poor call quality when I make a mobile call on wifi. My voice cuts out as well as the person calling me's voice. I have good wireless coverage with 130 mbps. I am using an iphone 8 on the O2 network.Anyone know what I can do to improve t...

Do my connection stats look off?

Hi, Sorry for the post that's now very long after copying over the router stats. I'm not sure exactly what people need to be looking at to see if the connection looks out of spec or indicating a fault. I Had an engineer yesterday afternoon to replace...

Koda by Up to speed
  • 0 replies
  • 0 kudos

BQM - review

Hii have been having some issues with my PS5 and PS Portal. In have tried various things but have not had any luck with the connection, before I spend money on new hardware can someone review my BQM and let me know if any issues are there I am not su...

wifi speeds really slow at night

Hi, over the last few days, I've been having issues at night with the wifi speeds just been slow. I never had the problem but at night, it becomes slow between 10 pm and 6 am.Does anyone have any ideas? In the manchester area 

M4ttycc by Joining in
  • 1 replies
  • 0 kudos

Resolved! How do I order WiFi Pods

I'm going round in circles here trying to order a WiFi Pod. It seems the only way forward is to create this post. The Connect App is reporting a download speed of 1 Mbps and Device capability of 433 Mbps in the back room, but the App does not have an...

Bill333 by Tuning in
  • 12 replies
  • 0 kudos

Resolved! Ordering Wi-Fi pods for Hub 5x

Hi,Can someone provide the phone number for Hub 5x team. Chat support just gives the general number and refuse to assist further with ordering Wi-Fi Max hubs.Have a Volt Package and getting less than 30Mb/s in our kitchen

Hub 5 keeps disconnecting and flashing red

HiI've had no luck getting through to a human on the phone so I hope this will help.For the last 24 hours our Hub 5 has been constantly losing connection. It regularly goes into a state where the red light flashes over and over. And even when it does...