POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi had internet installed today 99% of sites time out "your DNS Server might be unavailable" Rebooted router no change also landline intermittent issue of no dial tone - i try 150 that just says ring tomorrow all our agents are busy then goes back to...
Internet connection error. Want to report loss of service but none of the virgin websites or links load up. Cant get through to anyone on phone. Frustrating.
My Wi-Fi improved after getting a new pod but recently back to a stuttering irregular service. Do you Think I need a second pod.
Hi, I’m on the package threat includes 2 free pods. I have black spots in my house so need to order them but the app sends me round in circles. Could anyone help please
Hi, I’ve been told that ‘there’s an outage in you area that we’re working to fix’ which seems to have been going on for months. The Wi-Fi is intermittent, we spend most of the day working from a hotspot on our phones which provides a much more stable...
Hi,I have recently received a replacement Virgin Media box to deal with buffering but the issue is still on going and the buffering frequency has increased. What can be done to resolve?
For the last 2 months the base light has changed from white to red ? After looking into this and resetting the hub the info given to me is I need a new hub. Nowhere in instruction manual states the light should be red ! I have spoken to Virgin but th...
Hey, I have some wi fi deadspots in my house, is there a cheap, simple Solution to resolve this. I tried; Range extender, created a “new” network - all a bit useless with no improvements. Any other ideas? Any help is really appreciated. Sorry if this...
Hi,I noticed that my PS5 was downloading super slow and even signed me out so I checked and I saw that the connection is 2.4ghz. I don't know if this is the cause of the slow downloads. When I check on PS5 I'm getting 20mbps download speed. My connec...
will my 2.4g CCTV cameras work on your internet?
