Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Need to order Wi-Fi max

Hi allNeed to get one as I thought virgin would be better… Unable to get a decent signal in the extension of our house!I have heard you have to pay for the Pod this is ridiculous considering I moved from SKY to VIRGIN for better broadband! 

Dazza78 by Joining in
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Need helping ordering a free Wi-Fi pod?

The Wi-Fi is really slow in my bedroom and it shows 10mbps most of the time. But it is generally so slow that there’s no point in using it. I’m not sure why the connect app isn’t offering me a free pod yet so can someone help me please 

Resolved! Virgin connect

When using Virgin connect app, when I pause an iPhone from the wifi for example they seems to be able to reconnect. Not sure if it’s something in the iPhone settings that lets it do this.  I’m am try to pause my sons iphone without turning the whole ...

Work VPN crippled

Hi all - I realise there have been various posts on this topic but I can't see any that help.So... I have a 260Mb connection which is working fine on all my other devices but which is limping along on my work connection. It has worked fine in the pas...

_Pauls by Tuning in
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Resolved! Wi-Fi pods

I’m getting very low signal in my bedrooms and need to get the pods how do I go about getting them?

Resolved! Second Intelligent pod buzzing as well

I received a replacement Intelligent pod a couple of days ago and within a few hours it was making a really loud buzzing/ fan noise and over heating the same as the one it replaced. Is there a fault with these?I have unplugged the device now not sure...

alzo667 by Joining in
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WiFi 5GHz keeps changing SSID to match 2.4

Hi all, new to these forums, so please let me know if I have posted this in the wrong place.The issue:I have a Virgin Hub4 I have split my 2.4GHz and my 5GHz channels and given the SSID's different names to tell them apart. I have turned off the opti...

Connect app

Hi my vm connect app won't connect to hub 4 I've cleared cache tried uninstalling reinstalling nothing works

Resolved! Connectivity but no Internet Access?

We’ve had no internet since yesterday afternoon (Fri 30 Mar).  I hadn’t received any notifications of work being carried out in our area which may affect our service.  My first step was logging into our account and using the service checker and it to...

EmilyP1 by Joining in
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Website log

I have a virgin media hub 4. How do I find a log of websites that have been visited in my house? Thanks