POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi.I have Hub 3.0 and i am getting nothing but issues with the connection.it was ok up until i got a contract on O2 and had my speed increased, ever since i have had the wifi drop out between 10-30 times a day (possibly more) i have devices plugged d...
I used VM in my old house but have recently moved into a new area and decided to keep VM as I hadn't had no issues. Since moving into the new property I have been plagued with multiple dropouts daily.This is both wired and wireless connections affec...
I have the same issue:( Looks like the hubs are at end of their life span
Hi Im currently running my HUB 5 in Modem Mode and I am using a 3rd party Router/Mesh system (UniFi), i keep experiencing high latency spikes and packet loss errors, when iv check my virgin hub network status, it is showing very high amounts of Post ...
Hi,macOS updates do not seem to be working on Virgin Media.If you try and update via system preferences you will see this:If you try and do it from the command line you will see this: I have confirmed the same issue with 3 other Virgin Media users i...
I’ve recently upgraded my TV, internet and home phone line. I informed the person I spoke to that I have a very old router and virgin media TV box.I informed her that my router/modem for nearly 2 years that it keeps cutting out. It’s known to on aver...
When i try to link my broadband account to my My Virgin Media account, it says it "cannot find customer". This is despite the fact i am copy-pasting my account number and surname from the contract i have been provided. This is preventing me from disa...
I lost service yesterday and booked an engineer but it is working again and I want to cancel but I can’t. What do I do?
Hi I had a Wi-Fi booster put in my garden room and it had its own WiFi network and login but it stopped working and I can’t get it working anymore. It’s wired in and the virgin box works and I can access on demand as I linked via Ethernet. But it ...
How do I order free wi-fi pod?
