Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Wi-Fi

Hello so I’m new to virgin haven’t had it before so my self set up box came yesterday night plugged all in correct all is fine then the flashing green starts to happen so I’ve read it’s updating. So I left it and till about 9 still was flashing gave ...

Resolved! No internet in B45

Any knowledge of internet issues in the B45 area please? No warning lights on my Router but have had no internet since 1st thing this morning. Thank you

Lou4 by Joining in
  • 3 replies
  • 0 kudos

4 days for a technician visit

4 days for a technician visit!My broadband service stopped working this morning at 10:30. I decamped to my friends house who is on BT. I get back home at 6pm, still no service. I phone customer support and am told my problem needs a Technician visit ...

KT4awful by Joining in
  • 1 replies
  • 0 kudos


Hi,I'm new to VM and I'm having a problem with some websites When using Chrome I sometimes get ERR_SSL_BAD_RECORD_MAC_ALERT. This is particularly bad on ebay. After a few seconds the page will load correctly.  A similar problem exists with other brow...

Hub 3 atom restarted error

Hi only had a hub 3 for a few days which replaced a superhub 2ac and noticed the Internet freezed and then checking the network logs saw the notice about the atom is restarted error there was 2 of them yesterday is my hub 3 faulty or is that a known ...

madmanx by On our wavelength
  • 8 replies
  • 0 kudos

Change IP address using modem mode

I'm trying to change my seemingly static IP, but CS said that my Hub 3 is linked to that IP from start and can't simply change it, either use a VPN or put it in modem mode and using another router I can get a new IP.I'm not good with networking, so I...

edison65 by Joining in
  • 3 replies
  • 0 kudos

"Upgrade" Black Sagemcom Router issues

I had zero issues with virgin media over the past 3 years until the pushed their new black router on me. Has anyone else faced issues with this router? I don't even use the router itself to manage my network, I simply forward the connection to my own...

samata by Joining in
  • 3 replies
  • 0 kudos

Resolved! wifi connected, but no internet

Hi,Having an issue with some wireless devices saying they are connected but have no internet access whilst having a mostly full signal. for instance, my phone and pc will both be on wifi in the same room, but my pc will say no internet access whilst ...