UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello so I’m new to virgin haven’t had it before so my self set up box came yesterday night plugged all in correct all is fine then the flashing green starts to happen so I’ve read it’s updating. So I left it and till about 9 still was flashing gave ...
Any knowledge of internet issues in the B45 area please? No warning lights on my Router but have had no internet since 1st thing this morning. Thank you
4 days for a technician visit!My broadband service stopped working this morning at 10:30. I decamped to my friends house who is on BT. I get back home at 6pm, still no service. I phone customer support and am told my problem needs a Technician visit ...
Hi,I'm new to VM and I'm having a problem with some websites When using Chrome I sometimes get ERR_SSL_BAD_RECORD_MAC_ALERT. This is particularly bad on ebay. After a few seconds the page will load correctly. A similar problem exists with other brow...
Hi only had a hub 3 for a few days which replaced a superhub 2ac and noticed the Internet freezed and then checking the network logs saw the notice about the atom is restarted error there was 2 of them yesterday is my hub 3 faulty or is that a known ...
I'm trying to change my seemingly static IP, but CS said that my Hub 3 is linked to that IP from start and can't simply change it, either use a VPN or put it in modem mode and using another router I can get a new IP.I'm not good with networking, so I...
I had zero issues with virgin media over the past 3 years until the pushed their new black router on me. Has anyone else faced issues with this router? I don't even use the router itself to manage my network, I simply forward the connection to my own...
Good Morning, We recently (Feb/March) upgraded at end of contract and upgraded to the 500Mb Package. We have retained our Hub3 router which has been in Modem mode connected to a Deco M5 TpLink Mesh for the past 12 months with no issues. Since upgradi...
Hi,I wonder if anyone could share some light with me regarding my hub issue, We have been experiencing internet issue for months now - I have reboots and reset many time and some time the internet work kind of okay after reset but having to do this a...
Hi,Having an issue with some wireless devices saying they are connected but have no internet access whilst having a mostly full signal. for instance, my phone and pc will both be on wifi in the same room, but my pc will say no internet access whilst ...
