Recent DiscussionsIntermittent connection drops – upstream/downstream power issue I've had this several times over the years, occasionally it gets worse for a day or two at a time then stabilises. My hub is repeatedly rebooting due to upstream signal loss. The downstream power le...Broadband Issues Since Friday Good morning Since Virgin Media Broadband went down in the early hours of Friday morning (and came back online at 8am that same day), the internet has been unreliable and slow. This is today's BQM:...WiFi problems no internet Hi, I have a superhub 5 and recently it has started behaving very weirdly for about the last week ! The wired ethernet ports always work ok and although the Wifi appears to be up it does not allow ...SolvedPacket loss issue? Hi, I seem to be having packet loss issues at the moment, very evident when playing online games, or running any test I will see the packet loss noted at around 3%. I ran my Hub stats into AI and ...Broadband issue E8 - Hackney The internet service has been down since this morning, and the initial estimated time for a fix was 16:11 . Then I received the following sms at 10:30 Great news, we've fixed your services. If you'r...Red light Iv got the red led on my hub 3.0 Iv tried un plugging and plugging back in and Iv recycled power many times, is there anything else I can do about this? Hub 5x, 2gig up/down - packet loss / latency / disconnects every 30 mins Hi, seems I am another victim of this disconnect and packet loss issue with 5x hub and 2gig fiber, which occurs every 30mins, which seems to be caused by 'RealSpeed' checking the speed of my connecti...Wifi extenders for Ring Camera Can anyone advise if me about Wifi extenders? We have Ring Camera that we want to install on fence at the rear of our property. Our Hub3 is located about 30meters away and we can’t get a signal. The ...DOCSIS issue My modem log shows repeated kernel-panic reboots, SYNC Timing Synchronization failures, and T3 timeouts, all indicating a clear problem with upstream/downstream signal quality on the line or at the n...Red light on Virgin Hub3 My hub is alternating between a solid red light, and a white light. The red light occasionally stays on for a few hours. The hub is in a well ventilated position and all connection are sound. I have ...
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