Recent DiscussionsNo Data from Superhub 5 When I signed in to my Superhub 5 today using 192.168.0.1 to check something it did not supply any data for DHCP. I also tried Connected Devices and also nothing. Ethernet & wifi fails diagnostic tests Ever since we’ve had our install, out networking has suffered from intermittent internet loss, watching any streaming service, BBC Chan 4 etc will stop playing several times in one evening & start to...VM Connect app unable to connect to Hub5 This started on Saturday 18th Oct and as of today the VM Connect app cannot see the Hub 5 or my other devices. It was working when I first received the wifi block pod a week ago and even up to the Fr...Miserable Packet Loss I've been having persistent packet loss ever since getting on Virgin Media, thankfully I still have my old connection so I can show a comparison: Here is the old connection from Home Telecom: ...Intermittent Signal for 3 weeks Hi everyone, For 3 weeks my internet will keep cutting out briefly every 2-3 hours, and this is happening on devices connected via WiFi and ethernet. Before this time it has worked great. I am on...Broadband issue not being fixed My broadband has been down since Monday morning (20th Oct). Apparently there is a known issue in my area. It was originally scheduled to be fixed by 1pm today (22nd Oct) but this has now been pushed ...3rd WiFi pod Hi I'm still having issues with my WiFi and it's affecting my Ring Security system. I have two WiFi Pods and I think I need just one more. I've been trying on the my virginmedia app but it keeps say...SolvedHub 3.0 overheating llight (RED) go red after few seconds after rebooting Hi, We started to have few issues with our network and I am coming to conclusion its the HUB 3.0 overheating as the LED reports RED all the time and when rebooted it goes purple for few seconds and...Move router in home Hello, I need to move my router from upstairs to downstairs in my home as I don't get any WiFi signal in my new outdoor office even with a pod and a TP-Link extender. I can see that a few people hav...10AM Drop Out SInce the start of October I have a regular drop out of connectivity around 10-12:00 Doesnt last long, just the router reboots and I need to conenct again, but why is it happening and what can be do...
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