Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello guys I'll start with a bit of background.Firstly I am on the M350 brodband only package. For the last couple of months i've been having latency issues. More spefically the download latency when not idle. A few weeks ago I contacted VM regarding...
I have a work VPN that adds some DNS entries to the local computer (MacOS) and when I connect it takes a long time to register these - but only through my Virgin Media home connection. If I do the same on any other Wi-Fi network it all works instantl...
Hi,I've been working from home for 3 years and had no problems in the past but today myself and other colleagues who are working from home and with Virgin are struggling to get on, stay on with our companies VPN forticlient, I've called our service d...
Please can I order a further 2 WiFi pods. Thank you.
My cables just won’t connect I don’t know if I’m being stupid but when pushing them cables in they don’t seem to connect !
Hi.Following a few days of what I thought was random 'internet weirdness' of some websites not opening, or being slow to open, or un- or delay responsiveness I took a look at the BQM I set up with ThinkBroadband a while back and was slightly startled...
Hi, looking for help if anyone from VM can assist?Ive recently upgraded to the 1gb broadband and have been having issues with getting WiFi in the back bedroom with the hub 5.I called and was told if I use the connect app then it will let me order if ...
Hi, this morning I am struggling to use my works VPN connection over Virgin Media. I have done the usual steps to power off everything, wait and then boot up the router, wait, then boot up laptops etc.My internet is working fine, streaming 4K YouTube...
Won’t let me create a password for my account, keeps saying error, I see a lot of people have this issue, my email is only letters. Please resolve this
I work from home and as of today my work laptop won’t connect to my broadband but everything else in the house still does. Not had an issue with this before. other people at work who are with virgin media are having similar issues today too. Any sugg...
