Recent DiscussionsBroadband issues I run a business from home but now on wi fi I don't receive calls and can't make calls and it's costing me a fortune in lost business I've been informed I need a hub 5 can anybody sort me out before ...Hub 3 Constant Red Light My hub 3 has had a constant red light for the last couple of months. I have tried rebooting and the ‘paper clip’ trick. The hub is several years old and feels warm. My internet keeps dropping out as ...I have no broadband for 3 days I had engineer visit today who didn't manage to solve it and I didn't get any feedback or correspondence to tell me what to do next Moreover I am not able to book another visit. 403 ERROR The request could not be satisfied with VM IP I'm experiencing something very strange and can only pinpoint the issue to be when I visit certain websites, I get a 403 error which is associated with Cloudfront, which ONLY happens if I visit from ...Connect App Won’t Connect Since yesterday, my VM Connect app has stopped detecting my network. On the Broadband tab, it can’t find my router and keeps taking me through the install steps. As I haven’t done anything different ...PC connects to Hub rather than pod that's closer My computer is connected to the hub rather than the pod, even though the pod is much closer and would result in faster speeds. How do I force my computer to switch to the Pod please? I refuse to beli...SolvedSYNC timeouts - Degrading service, 20-30 drops a day... HELP! HI all, first post out of frustration sadly, Any idea what is causing this below- i'm getting 20-30 drops a day trying to work ;( - i work from home full time and its becoming an issue with senior ...Consistent high ping and packet loss. For the last couple of months I have been having high ping and high packet loss AGAIN on ethernet connection. I use the internet for gaming, streamer and for work (which is a problem right now). I pa...Removing duplicate/unused devices Hi, I would like to remove all of the devices from my connect app, however I am unable to do this. I have tried via the router settings but there is no option to remove devices. I have also tried via...SolvedIntermittent broadband for 2 days I had "essential improvements to our network in my area" on Friday, had intermittent connection issues since. I've been through the usual routes of contacting the so called helpline and the online c...
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