Recent DiscussionsVirgin Media Connect app not moving since house move Hello community, Can you help me please? I moved house recently and moved my virgin media services over. Since the move “My Virgin App” has worked ok. However, when I try to use the VM Connec...Hub 5x DHCP woes Hello, I have a Hub 5x and I run a fair size network with 5 of my own access points running on static IP's (outside the DHCP range) farming out DHCP from the hub 5x router. I've had nothing but t...Uploaded dropped from 100mbit to 30mbit , QAM goes from 64 to 32 all time Hey guys For last few days my 1gbit/100mbit line the upload has dropped to 30mbit , i need fast upload for work. I noticed also the QAM goes from 64 to 32 all time on the upload channels in the ro...Huge Latency Spikes Every Few Seconds Hello, since September I have had an issue of huge latency/ping spikes every few seconds. My internet speed is just fine, but these spikes in ping make it borderline impossible to play online games. ...Flashing red light on router Overnight my WiFi stopped working and there is now a flashing red light. I did the online checks on the app and it’s saying there is no known problems in my area but the WiFi hub isn't connected prop...Red light on Hub 3 Hi, for the past month or so the light on my Hub 3 has been a constant red. I’ve reset it several times without success. It’s been in a well ventilated area for the last 3 years plus, so its position...Mixing White & Black WiFi Pods I recently had an engineer attend to look at my faulty black wifi pod (also have 2 white pods) and he said he had to replace it with a white one as they dont work with the white pods. Is this actua...8 days without broadband So broadband dropped out 2 hours after installation. Engineer visited on Monday saying it needed a network engineer. 24 hours later network engineer confirmed no connection to property but couldn't f...Hub5 2.4g cameras and sockets not working So within the last 7 days my wifi cameras and also my smart plugs have all stopped working which previously have been working fine for ages which are all 2.4g. Is this due to virgin upgrading someth...no welcome email, gig1 wifi only reaching 100Mbps I recently got gig1 and the email that was given didn't receive a welcome email containing our account number and area number, not allowing us to activate the volt benefits and get the gig1 upgrade. ...
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